Permanent Head of Payments – Pepkor Vacancies
Job Description
Pepkor Vacancies – Head of Payments
Job Description
Responsibilities:
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Collaborate closely with the General Manager of the Aggregation division to enhance overall revenue contribution, strategy, and performance of Flash Pay and cash-out services.
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Lead the continuous innovation and improvement of Flash Pay, ensuring it remains a market leader by delivering exceptional services from end to end.
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Define and develop critical business metrics, key performance indicators (KPIs), and financial reports to support growth objectives.
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Act as the custodian of client segmentation, identifying leads and fostering growth in existing partnerships to align with strategic goals, drive innovation, and increase revenue.
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Analyze operational and financial metrics for Flash Pay & cash-out, generating detailed action plans to address gaps and optimize performance.
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Develop strategic goals across multiple Flash divisions, with specific actions to drive the needs of all business units.
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Oversee the execution of Flash Pay and cash-out strategy across all business divisions.
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Manage the financial modeling, budgeting, and forecasting for Flash Pay & cash-out across all divisions.
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Build and maintain strong relationships with Sales and Key Account Manager teams to activate the appropriate strategy.
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Understand the impact of market events and various components on success, collaborating with key marketing stakeholders.
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Identify and align with client needs to shape the development of payment technologies and business solutions.
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Develop strategic roadmaps for payment solutions, customer support, and operational improvements based on client demands.
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Prioritize onboarding plans for existing partners with Key Account Managers to maximize retention and growth.
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Establish client prioritization frameworks to ensure smooth onboarding, enhancing client satisfaction and revenue growth.
Minimum Requirements:
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BCom (General) or Bachelor of Business Administration.
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At least 8 years of experience in analytically focused and commercial roles within the payments or fintech industry.
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Financial services and payments experience will be highly advantageous.
Additional Strategic Requirements:
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In-depth knowledge and understanding of digital marketing channels, including social media, email marketing, SEO, and paid advertising.
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Familiarity with customer segmentation and targeting strategies to optimize marketing campaigns.
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Proficiency in using marketing automation and CRM platforms to track and analyze customer behavior.
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Ability to conduct market research and competitive analysis to identify trends and opportunities.
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Strong strategic thinking and problem-solving skills to develop innovative growth strategies.
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Experience in budget management and forecasting for marketing initiatives.
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Familiarity with regulatory requirements and compliance standards within the fintech industry.
Desired Qualities:
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Analytical, conceptual, and solution-driven approach.
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Natural leadership skills and the ability to motivate project teams with strong decision-making ability.
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Intellectual curiosity and a holistic mindset with a focus on outcomes.
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Strong problem-solving, issue-resolution, and attention to detail.
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Capacity to balance strategic projects with day-to-day management and reporting tasks.
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Proven ability to collaborate with senior management teams, manage and execute strategy with a strong call to action.
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Excellent prioritization skills to meet aggressive deadlines in a fast-paced environment.
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Demonstrated ability to make data-driven decisions that have fueled past growth.
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Exceptional communication skills, both written and verbal, with the ability to think clearly and analyze quantitatively.
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Ability to manage multiple projects simultaneously while maintaining high levels of organization and reliability.
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Self-starter with a passion for analytics to drive business growth.
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