Job Description

Flysafair careers – Crew Controller

Crew Controller – FlySafair Careers

About the Program

Job Description

• Oversee the daily allocation of crew resources to meet the operational requirements of the flight schedule.
• Manage short-term adjustments to the published crew roster, ensuring full compliance with all crew scheduling rules and regulations.
• Maintain daily oversight of the crew roster within the operations management system, reorganizing as needed due to schedule changes or training requirements.
• Coordinate crew accommodation, positioning, car hire, and hotel bookings as required.
• Support the Operations Control Centre (OCC) during irregular operations in line with internal work instructions, CATS, CARS, and the Operations Manual.
• Conduct all daily operational checks as per the work instruction.
• Ensure completion of all crew duties before the end of each operational day.
• Monitor crew sign-on processes for flight duties and provide support with ad hoc tasks as required.
• Deliver product support when necessary.
• Execute responsibilities outlined in SFR338 – Work Instruction Crew Control.
• Proactively monitor crew sign-on times and communicate with crew to prevent delays related to duty sign-on.
• Maintain professional, courteous, and efficient communication with crew regarding roster matters.
• Liaise effectively with the Operations Control Centre, Crew Scheduling & Planning, Crew Management, and Travel teams.

Job Requirements

• Grade 12 or equivalent (Essential)
• Minimum of 3 years’ aviation experience (Essential)
• Previous rostering or training planning experience (Essential)
• Experience with AIMS or similar roster management systems (Advantageous)
• Willingness to work shifts, weekends, and public holidays, including early morning sign-ons and late evening sign-offs

Personal Attributes

• Able to perform effectively in a high-pressure environment as a collaborative team member
• Strong resource management skills
• Excellent planning and organizational abilities
• Adaptable and solutions-driven
• Honest, reliable, and punctual

Application Guidelines

• Email applications will not be accepted
• Preference given to members of under-represented designated groups
• If no feedback is received within two weeks from the closing date, consider your application unsuccessful

FlySafair Reserves the Right To:

• Not proceed with this vacancy
• Appoint candidates based on operational requirements

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