Permanent Local Manager Bakery – Pick n Pay Careers
Job Description
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Pick n Pay Careers – Local Manager Bakery
Local Manager Bakery
About the Program
Join a team where passion and innovation shape the future of food retail. Pick n Pay Careers is entering an exciting new chapter through its Fresh strategy, focused on delivering exceptional quality, innovation, and customer experience across its fresh food offering. As part of this transformation, the Local Manager Bakery will play a key role in bringing this vision to life by ensuring high product standards, efficient operations, and outstanding service within the bakery department. This role offers the opportunity to contribute to a modern retail environment focused on quality, sustainability, and excellence.
Minimum Requirements
- Matric / Grade 12
- NQF 3 Bakery qualification
- 2–4 years’ experience as a Baker, Bakery Supervisor, or Bakery Manager
Competencies
- Ability to achieve results through team leadership
- Strong planning, organisation, and follow-up skills
- Commitment to company standards and policies
- Customer-oriented approach
- Clear communication and active listening skills
- Strong business awareness
- Advanced bakery and production skills
- Effective production planning capabilities
Key Responsibilities
Merchandising Management
- Conduct regular quality checks on bakery products
- Execute merchandising plano guides in full compliance
- Ensure products are handled and prepared according to SOPs
- Produce products according to approved recipes and specifications
- Ensure the department is ready for trade by store opening
- Identify fast-selling products and analyse opportunities to improve sales and margins
- Maintain adequate stock levels to meet customer demand
- Ensure hygiene, housekeeping, and safe working standards are maintained
- Oversee the implementation of promotional activities
- Maintain clean and organised back-up and storage areas
- Monitor sell-by dates and ensure stock rotation in line with policy and SOPs
- Maintain merchandising and cleanliness standards throughout the day while minimising waste
Food Safety and Hygiene
- Ensure strict adherence to hygiene and housekeeping standards
- Monitor and enforce proper stock rotation procedures
- Ensure compliance with food safety and health and safety standards
- Address non-conformances through effective corrective actions
- Implement cleaning schedules and verify sanitation procedures
- Maintain and record the Food Safety Daily Checklist
Customer Service Management
- Respond promptly to customer requests and enquiries
- Assist customers with product alternatives during stock shortages
- Communicate delivery timelines and stock availability
- Ensure equipment is operational and the department remains customer-ready
Staff Management
- Communicate operational priorities and updates to staff
- Set targets, delegate responsibilities, and monitor performance
- Address non-compliance with procedures, policies, and legislation
- Attend regional meetings and share relevant updates with the team
- Review and adjust staff scheduling to meet operational requirements
- Coach and develop team members to improve performance
Administration
- Ensure equipment is properly maintained and functioning effectively
- Maintain general maintenance standards within the department
- Monitor waste levels and ensure procedures are followed
- Track turnover performance and identify opportunities to increase sales
- Ensure all shelf-edge labels are current, accurate, and clearly visible to customers
Systems Management
- Conduct gap scanning to identify out-of-stock items
- Identify, count, and record out-of-stock and overstock products
- Generate and analyse Excel reports from SAP and communicate stock concerns to Demand Planning
- Process inventory transfers through SAP
- Manage clearance processes and “reduced to clear” actions according to SOPs
- Monitor electronic communications regularly throughout the workday
- Process and record waste accurately
- Ensure product inventory counts align with the National P&L schedule
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