Job Description

Dischem Vacancies – Frontshop Assistant

Dis-Chem Pharmacies is seeking a Frontshop Assistant for our Majik Forest, Bellville store. The Frontshop Assistant plays a key role in upholding merchandising standards and supporting customer service at the point of sale in accordance with Dis-Chem’s policies and procedures.

Minimum Requirements:

• Essential:
  • Grade 12 / Matric or Senior Certificate
  • 0-6 months of retail work experience
• Advantageous:
  • 1 year of work experience within retail

Job Responsibilities:

• Ensure full product ranges are displayed on shelves and presented neatly.
• Maintain stock rotation to ensure merchandise does not reach its sell-by date.
• Restock merchandise as needed to ensure maximum sales.
• Handle out-of-stock queries from customers and follow up in a timely manner.
• Store delivered stock and pull stock from the storeroom, ensuring it’s packed in the correct place.
• Ensure merchandise displays, labels, and pricing are correct, reporting discrepancies to management.
• Keep the storeroom organized and tidy.
• Stay updated on new product knowledge to assist customers effectively.
• Process all purchases and payments, including cash, cards, vouchers, and coupons.
• Facilitate the exchange of merchandise and handle returns with proper authorization.
• Ensure accurate cash flow and process all loyalty cards.
• Ensure all outgoing stock/items/scripts are scanned and paid for.
• Report low stock levels, damaged stock, and expired stock to management.
• Assist with stock counting, stocktaking, and back shopping as required.
• Establish a professional relationship with customers and provide friendly, helpful, and courteous assistance.
• Report customer compliments and complaints to management.
• Keep daily takings inside the till drawer until placed in the drop safe.
• Follow Dis-Chem policies, standard operating procedures, and health and safety regulations.
• Adhere to Dis-Chem’s uniform and personal appearance policy.

Competencies:

• Essential:
  • Knowledge of retail operations and administration
  • Strong numerical skills (addition, subtraction, multiplication, division)
  • Excellent communication and customer service skills
  • Ability to work independently and take personal responsibility for quality and timeliness of work
• Advantageous:
  • Basic computer skills (Word, Excel, Outlook)
  • Knowledge of SAP

Special Conditions of Employment:

• Willing to work retail hours
• South African citizenship
• Clear criminal record and credit rating (MIE)

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account benefits

If you are interested in providing excellent customer service while maintaining high merchandising standards, apply now to join Dis-Chem Pharmacies as a Frontshop Assistant at our Majik Forest, Bellville store. Become part of a team that values customer satisfaction and operational excellence.

Apply Now

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