Job Description

Flysafair careers – Lead Digital Solutions

Lead Digital Solutions

About the Program

Job Description

• Lead large, complex projects and processes with minimal oversight.
• Drive systems engineering delivery across multiple initiatives, ensuring quality and on-time completion.
• Allocate technical tasks, review and validate designs, proposed solutions, and documentation.
• Lead deployment preparation, impact analysis, and release readiness.
• Champion continuous improvement in engineering practices and technical workflows.
• Provide systems sign-off on solutions and automations.
• Ensure effective change management to support adoption of digital solutions.
• Align delivered solutions with defined business outcomes and KPIs.
• Apply systems thinking to manage interdependencies, impacts, and connections across the technology ecosystem.
• Translate business and product requirements into clear, testable system and integration specifications.
• Define and maintain end-to-end solution architectures, including interfaces, data flows, and integration patterns.
• Design and deliver secure, scalable, and optimised APIs, integrations, and system components.
• Engineer solutions for high performance, availability, resilience, and long-term scalability.
• Define and manage non-functional requirements for digital solutions.
• Perform advanced diagnostics, troubleshooting, and performance tuning across systems.
• Implement observability including logging, metrics, tracing, dashboards, and alerting to support operations.
• Apply secure-by-design principles throughout the engineering lifecycle.
• Maintain high-quality technical documentation, including architecture diagrams and interface specifications.
• Enforce engineering standards, patterns, and best practices across digital solutions.
• Ensure system designs support business continuity, resilience, failover, and recovery.
• Act as the technical owner for gateway-based integrations, ensuring security, optimisation, and monitoring.
• Provide technical leadership to internal teams and third-party vendors for payment gateway integrations.
• Support rollout, validation, and enhancement of gateway protocols and features.
• Establish testing strategies for unit, integration, system, and regression testing, including test automation.
• Embed quality gates into CI/CD pipelines to ensure production readiness.
• Maintain internal knowledge bases, support guides, and secure version control.
• Support vulnerability remediation, compliance, and adherence to organisational policies and standards.
• Identify and manage enterprise-level technology and platform risks, ensuring mitigation actions are executed.
• Translate and present technical information to nontechnical stakeholders.
• Manage vendor escalations and ensure deliverables meet standards.
• Identify automation and digital optimisation opportunities, supporting experimentation and scalable solutions.
• Mentor and grow Digital Solution Engineers and Graduates.
• Act as the main technical escalation point for complex integrations and incidents.
• Lead adoption of scalable, data-informed technologies and cross-functional alignment.
• Promote responsible, sustainable, and resilient use of technology.
• Encourage accountability, continuous improvement, and a culture of innovation and excellence.

Job Requirements

• Grade 12 or equivalent (Essential).
• Bachelor’s degree in Information Technology, Computer Science, Industrial Engineering, or related field (Essential).
• Postgraduate qualification in IT, Computer Science, or related field (Advantageous).
• Minimum 8 years’ experience in IT systems and engineering.
• Proven experience leading large-scale projects (Essential).
• Experience with systems, integration, and automation (Essential).
• Aviation industry experience (Advantageous).

Personal Attributes

• Professional with high integrity.
• Impeccable time management.
• Confident, self-motivated, and passionate about innovation.
• Willingness to lead and take charge.
• Committed to continuous improvement and excellence.

Application Guidelines

• Email applications will not be accepted.
• Preference will be given to members of under-represented designated groups.
• If no feedback is received within two weeks of the closing date, consider your application unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy.
• To appoint candidates based on operational requirements.

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