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1 Jul 2024

Permanent Cosmetic Manager | Dischem Vacancies

Dischem – Posted by Joblink24 Gqeberha, Eastern Cape, South Africa

Job Description

Dischem Vacancies – Cosmetic Manager

Dis-Chem Pharmacies is seeking a talented Cosmetic Manager for our Ring Road Store. As a Cosmetic Manager, you will oversee the cosmetic and beauty categories, ensuring effective promotion and sales of Dis-Chem products. This role requires excellent customer service skills and the ability to manage a team of beauty consultants.

Minimum Requirements:

  • Essential:
    • Grade 12 / Matric
    • A minimum of 3 years of experience in cosmetics or beauty within a retail environment
    • Previous supervision and management of a staff complement of approximately 7 people
    • Computer literacy, including MS Office
    • Willingness to work retail hours
  • Advantageous:
    • SAP experience
    • QlikView experience

Job Description:

As the Cosmetic Manager, you will be responsible for managing the cosmetics department, supporting sales staff, and ensuring excellent customer service. Key tasks include:

  • Directing and supporting sales staff in accordance with Dis-Chem policies and procedures.
  • Allocating Cosmetic Consultants to the correct sections and managing their schedules.
  • Ensuring that staff receives relevant training and encourages feedback.
  • Managing stock control through effective planning and ordering of stock from the Dis-Chem warehouse.
  • Handling customer compliments and complaints, escalating serious issues to the Store Manager or Regional Cosmetic Manager.
  • Maintaining high standards of merchandising and displays, ensuring cleanliness throughout the department.
  • Implementing monthly promotions to achieve sales targets.
  • Keeping up to date with product knowledge, brands, and industry trends.

Competencies:

  • Essential:
    • Strong command of the English language (written and oral)
    • Ability to work effectively as part of a team
    • Excellent customer service skills
    • Understanding of stock reports, sales targets, and commission calculations
  • Advantageous:
    • Experience in training, development, and performance management of staff
    • Bilingual proficiency

Special Conditions of Employment:

  • Willingness to work retail hours
  • Valid driver’s license and own reliable transport
  • South African citizenship
  • Clear credit and criminal records

Remuneration and Benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account benefits

Dis-Chem Pharmacies is an equal-opportunity employer, committed to providing a diverse and inclusive workplace. If you’re passionate about cosmetics and have a knack for customer service and team management, apply now to become our next Cosmetic Manager at Dis-Chem Pharmacies’ Ring Road Store. Join us in delivering exceptional beauty experiences to our customers.

Apply Now

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