Full-Time German Speaking Assistance Coordinator | Believe Resourcing
Job Description
Believe Resourcing Vacancies – German Speaking Assistance Coordinator
Location: Cape Town, Western Cape
Company: Believe Resourcing
Job Type: Permanent
Job Sector: Administrative and Support Services
German Speaking Assistance Coordinator
Company: Believe Resourcing
Location: Cape Town, South Africa
Salary: R22,000 per month + shift allowances
Benefits: Company-paid medical aid for the employee and two minor dependents, plus a 10% company contribution towards retirement annuity
Employment Type: Full-Time, Shift-Based
About the Client
Our client, established in 1971 and part of the Munich Re Group since 2009, is a global leader in medical assistance, travel support, and insurance claims handling. With 11 regional offices and three 24/7 assistance hubs, they manage over 140,000 cases annually. Their services include travel assistance, claims handling, cost containment, emergency support in multiple languages, and outsourcing solutions for insurers and corporations. Their extensive provider network ensures seamless, cashless assistance worldwide.
About the Role
We are seeking a fluent German Speaking Assistance Coordinator to join our client’s dynamic international medical assistance team. In this role, you will coordinate medical and travel support for policyholders globally, collaborating with hospitals, emergency services, and insurance providers to deliver exceptional care.
Why Join Them?
- Competitive Earnings: R22,000 basic salary plus shift allowances.
- Global Impact: Assist clients worldwide in a fast-paced, multilingual environment.
- Career Development: Receive comprehensive training in international claims and assistance.
Key Responsibilities
- Provide emergency medical and travel assistance to policyholders.
- Liaise with hospitals, ambulance services, and international insurers.
- Coordinate medical evacuations and patient logistics.
- Ensure efficient, customer-focused case resolution.
- Collaborate with internal and external medical teams.
Requirements
- Fluent in German and English (written and spoken).
- Strong problem-solving and communication skills.
- Ability to remain composed under pressure.
- Experience in medical assistance, insurance, claims, or tourism (advantageous).
- Proficiency in Microsoft Office.
- Matric or higher qualification.
- Willingness to work shifts, including nights and weekends.
- Valid South African visa preferred.
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
127 total views, 2 today