Full-Time Credit and Returns Supervisor (Warehouse) | Value Logistics Vacancies
Job Description
Value Logistics Vacancies – Credit and Returns Supervisor (Warehouse)
Job Location: Germiston, Gauteng
Job Type: Full-Time
Job Sector: Logistics and Supply Chain
Credit and Returns Supervisor (Warehouse) – Value Logistics
Purpose of the Job
Responsible for overseeing the returns and credits process, ensuring accurate administration, documentation, and efficient query resolution to maintain smooth warehouse operations.
Key Responsibilities
Proof of Delivery
- Process all PODs accurately and on time.
- Investigate and resolve POD-related queries.
Customer and Sales Queries
- Address customer and sales team inquiries regarding returns and credits.
- Ensure professional and prompt resolution of all POD-related issues.
Inventory Support
- Assist in resolving inventory discrepancies.
- Support general inventory control procedures.
Stock Take
- Participate actively in all stock counting activities.
- Maintain accurate stock take records and documentation.
Returns and Credits
- Manage the intake and processing of returned goods.
- Update systems and issue correct customer credits.
- Ensure cancelled orders are correctly returned to stock.
- Review and process driver-reported damages and returns.
- Guarantee credits are processed accurately within 24 hours.
General Warehouse Administration
- Perform administrative tasks related to returns and credits.
- Maintain organised records and ensure audit readiness.
Minimum Requirements
- Grade 12 (Matric).
- Proficiency in Microsoft Office Suite.
- Warehouse management experience is advantageous.
Skills Required
- Administrative accuracy: Handle high-volume documentation with minimal errors.
- Time management: Prioritise tasks to meet strict credit processing deadlines.
- Communication skills: Clear verbal and written communication for POD and customer queries.
- Problem-solving: Investigate and resolve POD and return discrepancies efficiently.
- Inventory control: Assist with stock reconciliation and adjustments.
- System proficiency: Experience with warehouse or ERP systems (e.g., SAP, Syspro, Sage).
- Attention to detail: Ensure precise documentation and credit processing.
- Customer service orientation: Responsive and helpful approach to queries.
Job Location: Gauteng, Germiston, Rietfontein
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How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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