Full-Time Operations Controller | Value Logistics Vacancies
Job Description
Value Logistics Vacancies – Operations Controller
Job Location: Elandsfontein, Gauteng
Job Type: Full-Time
Job Sector: Business Operations
Operations Controller at Value Logistics
Purpose of the Job
The Operations Controller is responsible for overseeing daily planning, routing, and scheduling of vehicles. The role includes managing all aspects of collections and deliveries while ensuring customer satisfaction through clear communication and timely updates.
Key Responsibilities
- Monitor and track vehicles to ensure departures and arrivals align with scheduled times.
- Verify freight collection and lodging by logistics partners.
- Ensure all courier checklists are completed, vehicles and devices are checked, and PODs are reviewed before debriefing.
- Supervise warehouse floor operations, ensuring correct routing and manifesting of freight.
- Confirm drivers carry valid PrDP at all times.
- Maintain professional conduct in line with Value Logistics and client expectations.
- Clear freight on floor and 1x1x1 reports daily.
- Review billing daily to ensure closure.
- Compile, update, and submit stats reports to the operations manager.
- Address non-conforming items per claims procedure, taking corrective actions and reporting claims within 48 hours.
- Escalate client-related issues to management promptly.
- Conduct thorough POD and collections debriefing; investigate missing PODs immediately.
- Promote professionalism across teams, departments, and branches.
Minimum Requirements
- Grade 12 (Matric).
- 2+ years of relevant experience in courier and customer service environments.
- Knowledge of the freight/courier industry.
Skills Required
- Proficiency in Microsoft Office Suite.
- Strong verbal and written communication.
- Planning and organizational skills.
- Problem-solving and analytical thinking.
Job Location
Elandsfontein, Gauteng, Tunney
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
31 total views, 2 today