Shop Assistant Cashier – Clicks Group Careers
Job Purpose
Provide exceptional service at the point of sale while ensuring accurate transactions, effective stock handling, and a welcoming shopping experience for all customers.
Key Responsibilities
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Execute all point-of-sale operations efficiently and accurately.
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Scan merchandise and collect payments with precision, including processing Clicks clubcard rewards.
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Ensure safe handling of cash at all times.
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Promote the Clicks clubcard and enroll new members to meet participation targets.
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Inform customers about promotions to drive sales and enhance their shopping experience.
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Act as a visible brand ambassador, delivering friendly and professional customer service.
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Maintain store merchandising and housekeeping standards according to visual and operational guidelines.
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Support the Group’s vision to be the customer’s first-choice health and beauty retailer.
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Keep updated on products, ranges, promotions, and events to provide accurate information to customers.
Knowledge
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Basic mathematics
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Retail/FMCG principles, merchandising, and promotions
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Stock management procedures
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Customer service excellence
Skills
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Planning and organisation
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Problem-solving ability
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Strong customer focus
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Effective communication
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Computer literacy
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Numeracy
Competencies
Essential:
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Relating and networking
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Following instructions and procedures
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Delivering results and meeting customer expectations
Desirable:
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Working with people
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Persuading and influencing
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Planning and organising
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Coping with pressures and setbacks
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