Shop Assistant Cashier – Clicks Group Careers

Job Purpose
Provide exceptional service at the point of sale while ensuring accurate transactions, effective stock handling, and a welcoming shopping experience for all customers.

Key Responsibilities

• Execute all point-of-sale operations efficiently and accurately.

• Scan merchandise and collect payments with precision, including processing Clicks clubcard rewards.

• Ensure safe handling of cash at all times.

• Promote the Clicks clubcard and enroll new members to meet participation targets.

• Inform customers about promotions to drive sales and enhance their shopping experience.

• Act as a visible brand ambassador, delivering friendly and professional customer service.

• Maintain store merchandising and housekeeping standards according to visual and operational guidelines.

• Support the Group’s vision to be the customer’s first-choice health and beauty retailer.

• Keep updated on products, ranges, promotions, and events to provide accurate information to customers.

Knowledge

• Basic mathematics

• Retail/FMCG principles, merchandising, and promotions

• Stock management procedures

• Customer service excellence

Skills

• Planning and organisation

• Problem-solving ability

• Strong customer focus

• Effective communication

• Computer literacy

• Numeracy

Competencies

Essential:

• Relating and networking

• Following instructions and procedures

• Delivering results and meeting customer expectations

Desirable:

• Working with people

• Persuading and influencing

• Planning and organising

• Coping with pressures and setbacks