Permanent Senior Insurance Ombudsman Officer | Paton Personnel Vacancies
Job Description
Paton Personnel Vacancies – Senior Insurance Ombudsman Officer
Location: Johannesburg, Gauteng
Company: Paton Personnel
Job Type: Permanent
Job Sector: Legal and Insurance
Senior Insurance Ombudsman Officer – Paton Personnel
A leading financial services firm specializing in long-term insurance solutions is looking for an experienced Senior Insurance Ombudsman Officer with a strong background in conflict management and regulatory liaison.
Key Responsibilities:
- Manage and resolve complaints efficiently while ensuring compliance with insurance legislation.
- Liaise with Ombudsman offices and regulatory bodies, providing expert advice on legal and risk-related matters.
- Enhance internal complaint-handling processes to improve efficiency and customer satisfaction.
- Identify and mitigate financial and reputational risks through proactive risk management strategies.
- Build and maintain strong relationships with internal stakeholders and external regulators.
Requirements:
- 3-5 years of experience in a similar role, with proven expertise in insurance ombudsman liaison and dispute resolution.
- In-depth knowledge of insurance laws, regulations, and industry best practices.
- Strong analytical, negotiation, and communication skills.
- Ability to work proactively in a fast-paced environment.
Join a dynamic and innovative company committed to professional growth and development. If you do not receive a response within one week, please consider your application unsuccessful.
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How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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