Job Description

Cashbuild Vacancies – General Assistant

General Assistant

Company: Cashbuild Vacancies

Job Description

The General Assistant ensures excellent customer service in-store, maintains merchandising standards, performs accurate shelf price labelling, and manages housekeeping within their designated area. This role supports smooth store operations while ensuring safety and organization.

Requirements

• Minimum Grade 10 (NQF 3) with 1 year relevant work experience, or Grade 12 without experience.
• Ability to communicate in English and the dominant local language.
• Valid South African ID or work permit.
• Basic calculation skills.
• Willingness to work shifts, weekends, and public holidays.
• Ability to work effectively under pressure.

Key Responsibilities

Customer Service

• Advise and assist customers on products and queries.
• Address and resolve customer complaints efficiently.

Merchandising Standards

• Safely merchandise bulk stock according to store layout and planograms.
• Ensure assigned areas are fully stocked, organized, and visually appealing.

Housekeeping

• Keep assigned areas free of obstacles and hazards.
• Merchandise stock promptly upon receipt.
• Ensure shelf pricing is correct within your area.
• Complete checklists for canteen and toilet/shower schedules as required.

Safety Compliance (OHSA)

• Follow safety procedures and use appropriate safety gear.
• Maintain safe merchandising and stock placement for customers and colleagues.
• Report any discrepancies or safety concerns to the Store Manager.

Stock Management

• Report damaged stock or discrepancies to the Store Manager.
• Assist with maintaining stock integrity and minimizing losses.

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