Job Description

Dischem Vacancies – Dispensary Manager

Dispensary Manager – Dischem Vacancies

About the Role:
Dis-Chem Pharmacies is looking for a skilled Dispensary Manager to lead their Thatchfield store dispensary. This role involves managing and supervising the dispensary, including self-medication areas and staff, while ensuring the provision of high-quality pharmaceutical care. You will be responsible for meeting patients’ needs and maintaining accountability for all dispensary operations.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm or equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Registered tutor
• Experience with Unisolv
• Supervisory experience
• Computer literate (MS Office)
• Strong numerical skills
• Proficiency in English and a second language
• Willingness to work retail hours

Advantageous:

• Management experience with at least 7 staff members
• Retail or FMCG experience
• Knowledge of a third additional language
• SAP experience
• E-scripting experience

Key Responsibilities:

• Ensure dispensary and self-medication areas are properly staffed and that all staff operate within their scope of practice
• Maintain adherence to Good Pharmacy Practice rules and regulations
• Monitor and manage stock to prevent expired or short-dated items; ensure proper disposal of expired stock
• Investigate and manage negative stock daily
• Prepare and maintain stock for stocktake and follow stock ordering procedures for purchasing compliance
• Maintain stock levels and secure Schedule 6 medications with accurate quarterly register maintenance
• Keep SAPC registration and annual fees current
• Interpret prescriptions accurately and professionally, following legal and SAPC requirements
• Capture and verify script and patient details on the system
• Ensure accurate picking, packing, labeling, and checking of medications, with awareness of common dosages and drug interactions
• Provide patients with clear instructions for correct medication use
• Stay updated on medical aid procedures, claim requirements, and process paperwork for accurate claims submission
• Authorize chronic, HIV/AIDS, and oncology medications
• Maintain customer profiles, merge locally, and notify UCS for central merges
• Act on any messages within customer profiles appropriately
• Train and supervise Dispensary Admin Assistants to manage dispensary administration effectively

Competencies:

Essential:

• Strong communication skills in English and a second language
• Knowledge of dosing and important drug interactions
• Customer service focus
• Supervisory experience and ability to lead by example
• Staff training and conflict management skills
• Strong attention to detail and numerical competence
• Problem-solving and time management skills
• Trustworthy, honest, and able to work under pressure
• Computer literate (MS Office)

Advantageous:

• Knowledge of Retail/FMCG operations
• Third additional language
• Experience with Unisolv, SAP, and E-Scripting
• Knowledge of drugs, family planning, and complementary medicine

Special Conditions of Employment:

• Registered with the South African Pharmacy Council
• Willingness to work retail hours
• Ability to work in controlled room temperature, secure environment, and comply with health and safety regulations
• Physically fit for long periods of standing
• Valid driver’s license and reliable transport
• South African citizen with clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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