Permanent Compliance Coordinator – Collection Specialist | Spotter AI
Job Description
Spotter AI Vacancies – Compliance Coordinator – Collection Specialist
Location: South Africa
Company: Spotter AI
Job Type: Permanent
Job Sector: Financial Services
Job Title: Compliance Coordinator – Collection Specialist
About Spotter AI
Spotter AI is a fast-growing trucking startup based in the US. You will be working in a high-energy environment with a diverse team from around the world.
The Role
Join our growing team as a Compliance Coordinator – Collection Specialist! We’re looking for a motivated, detail-oriented professional to manage compliance-related collections and ensure accurate, timely processing of sensitive documentation within the trucking and logistics industry. This is a Remote opportunity for candidates who thrive in a fast-paced environment and are passionate about regulatory compliance and collections operations.
Key Responsibilities – Compliance and Collections
- Contact clients, vendors, and partners regarding overdue accounts and required compliance documentation.
- Monitor accounts to identify outstanding payments and ensure all collections activities maintain regulatory compliance.
- Work closely with staff across departments to obtain missing or updated forms, licenses, insurance, and legal documents.
- Document and track all communication and activity in the CRM and compliance databases with thorough accuracy.
- Resolve customer issues quickly and professionally while reinforcing company policies and compliance standards.
- Generate regular reports on collection activity and compliance status for leadership review.
- Maintain confidentiality and follow all industry, company, and legal guidelines for record-keeping and client interaction.
Performance Expectations – Compliance and Collections
- Meet weekly collection activity and documentation targets.
- Maintain a high accuracy rate in record-keeping, documentation, and client communications.
- Respond and follow up with contacts in a timely and efficient manner.
Compensation & Benefits
- Competitive base salary with opportunities for performance-based incentives.
- Flexible remote work environment (reliable internet and phone connection required).
- Supportive and inclusive team culture with ongoing learning opportunities.
Other Requirements
- Ability to adapt quickly to changing priorities and volume.
- Uphold strict confidentiality and handle sensitive information.
- Strong work ethic and self-motivation for remote work success.
Ideal Profile
Required Qualifications – Compliance Coordinator / Collection Specialist
Experience:
- 1-2 years of experience in collections, compliance coordination, or related administrative fields.
- Familiarity with regulatory requirements and documentation processes, particularly within trucking or logistics, is preferred.
- Experience using CRM or compliance tracking software (e.g., Salesforce, HubSpot) is a plus.
Skills:
- Strong organizational and time-management abilities with careful attention to detail.
- Excellent verbal and written communication skills—ability to explain compliance requirements clearly and professionally.
- Professional and diplomatic approach to sensitive or potentially difficult collection conversations.
- Proven multitasking ability and capacity to meet deadlines and team goals.
- Basic proficiency in MS Office Suite (Word, Excel, Outlook).
Education:
- High school diploma or equivalent required.
- Additional training or certification in compliance, collections, or customer service is an asset.
What’s on Offer?
- Work in a company with a solid track record of performance.
- A role that offers a breadth of learning opportunities.
- Fantastic work culture.
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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