Permanent Senior Underwriting Manager | Santam Vacancies
Job Description
Santam Vacancies – Senior Underwriting Manager: Commercial Lines
Location: Johannesburg, Gauteng
Company: Santam
Job Type: Permanent
Job Sector: Insurance
Senior Underwriting Manager: Commercial Lines – Santam
The Role
Santam is seeking a Senior Underwriting Manager to lead its Commercial Lines (CL) portfolio under Santam Client Solutions (SCS). Based in Sandton, Gauteng, or Tygervalley, Western Cape, this permanent role is pivotal in driving profitable growth and managing underwriting excellence for SCS.
Key Responsibilities
- Serve as the technical expert for Commercial Lines underwriting, ensuring alignment with Santam’s risk appetite and strategic goals.
- Develop and implement underwriting strategies, guidelines, and processes to optimize performance, profitability, and efficiency.
- Collaborate with Pricing, Product Management, Distribution, and Operations to achieve financial targets and sustainable business growth.
- Design and update underwriting rules, policy wordings, and conditions to minimize leakage and enhance client experience.
- Lead reinsurance discussions with Santam Reinsurance for optimal risk structuring.
- Drive innovation in underwriting practices by monitoring global trends and adapting solutions for the South African market.
- Represent Santam in industry forums and engage with stakeholders on insurance and risk-related matters.
- Manage and mentor a high-performing underwriting team, fostering technical expertise and talent development.
- Oversee compliance with underwriting policies, governance standards, and legislative requirements.
- Analyze data and market insights to refine pricing models and underwriting decisions.
Qualifications & Experience
- AIISA, FIISA, or equivalent insurance qualification.
- Minimum 6 years in Commercial Underwriting, with 2+ years in a managerial capacity.
- Deep technical underwriting knowledge and understanding of relevant legislation.
- Advanced proficiency in MS Office (Excel, Word, PowerPoint).
- Familiarity with Santam’s policy administration systems (advantageous).
Key Competencies
- Strong leadership, coaching, and people management skills.
- Exceptional communication, negotiation, and stakeholder engagement abilities.
- Analytical, problem-solving, and decision-making expertise.
- Strategic thinker with a results-driven approach.
- Ability to innovate and adapt to industry challenges.
Why Santam?
Santam, Africa’s leading general insurer for over 107 years, offers a dynamic workplace committed to professional growth and excellence. Recognized as a Top Employer for four consecutive years, we empower our team to deliver meaningful impact while shaping the future of commercial underwriting. Join us to drive success in a purpose-driven, collaborative environment.
Santam Client Solutions (SCS) Underwriting plays a vital role in achieving the company’s growth and profitability goals, working closely with internal and external stakeholders to deliver exceptional client solutions.
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How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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