Job Description

Fidelity Vacancies – Site Manager

Site Manager – Fidelity Vacancies

Introduction

A vacancy exists for a Site Manager based in Robertville, reporting to the Area Manager. The role is responsible for ensuring that all contractual obligations are met while delivering professional, efficient, and high-quality service to clients. This position requires strong leadership in security management, estate and retail oversight, and operational coordination.

Minimum Requirements

• Matric certificate
• PSIRA Grade A registration and accreditation
• Minimum 3 years’ logistics and warehouse experience
• At least 10 years’ management experience
• Minimum 5 years’ security management experience
• Working knowledge of ISO 9001:2000 Quality Management Systems
• Proven experience in people management
• Strong planning, organizational, and leadership skills
• Excellent interpersonal and communication abilities
• Proficient in Microsoft Office programs
• Valid driver’s license with own reliable transport
• Clear criminal record
• Experience in estate and retail management

Key Responsibilities

• Continuously evaluate risks and threats, providing recommendations to clients
• Ensure all contractual requirements are consistently met
• Maintain professional client relations and high-quality security service delivery
• Manage and oversee the response and investigation of serious incidents, including theft, armed robbery, vehicle theft, and break-ins
• Liaise daily with operations management on operational matters
• Submit timely weekly and monthly incident and operational reports to management and clients
• Support operations management and clients during special events, ad hoc requests, and investigations
• Manage daily administrative duties efficiently
• Ensure all shifts are adequately covered each day

Skills and Competencies

• Strong planning, leadership, and organizational abilities
• Excellent interpersonal and communication skills
• Analytical and critical thinking capabilities
• Ability to work under pressure and meet strict deadlines
• Methodical and detail-oriented approach
• Professional liaising with personnel at all levels
• Capable of working independently with minimal supervision

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