Cashier – Dischem Vacancies

Job Description:

Dis-Chem Pharmacies is seeking experienced Cashiers for their Whale Coast Mall store in Hermanus. The role involves supporting customer service at the point of sale, ensuring a world-class shopping experience. You will record customer transactions accurately on the Dis-Chem operating system, adhering to company policies and standard operating procedures to eliminate inaccuracies and fraud risk.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier/till operations
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Apply Dis-Chem’s 5-star communication principles
• Manage cash flow responsibly
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise and accept returns when authorized
• Process all types of payments (cash, bank cards, vouchers, coupons)
• Process all loyalty cards, including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
• Place cash in drop safe according to Dis-Chem’s SOPs
• Ensure your code and password are used only by you, kept safe, and changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Keep all money securely inside the till
• Handle daily takings confidentially, discussing only with management
• Be alert to and report suspicious behavior to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers and maintaining cash drawers
• Knowledge of processing sales, refunds, and payments
• Strong command of English (written and oral)
• Accuracy and attention to detail
• Presentable appearance
• Emotional intelligence and social awareness
• Accountability and problem-solving skills
• Ability to analyze basic reports
• Trustworthy and honest
• Time management skills

Advantageous:

• Proficiency in a third additional language

Special Conditions of Employment:

• Willing and able to work retail hours
• Reliable transport or residing in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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