Employee Relations Specialist – Truworths Careers

Job Description

Truworths is seeking a dedicated Employee Relations Specialist to join our Employee Relations team. This role focuses on ensuring fair and respectful treatment of employees in line with legislation, company policies, and organisational values. The position requires hands-on experience in employee and labour relations, supporting management across a broad spectrum of employment-related matters.

Key Responsibilities

• Investigate employee relations matters, prepare detailed investigation reports, and recommend remedial actions

• Support Line Management with performance management and misconduct cases, providing guidance and advice on employment-related issues

• Assist in the preparation of disciplinary hearings and support Chairpersons with letters of findings and sanctions

• Prepare and advise Line Managers on CCMA cases

• Provide guidance on Department of Employment and Labour inspections, including compliance with BCEA, OHSA, and related legislation

• Contribute to the development and updating of IR policies, guidelines, and procedures

• Collaborate on employee relations projects and initiatives

• Manage the anonymous whistleblower process in accordance with relevant legislation

• Prepare and present weekly, quarterly, and annual reports on ER statistics and trends

Qualifications and Experience

• Relevant tertiary qualification in Human Resources or Industrial Relations

• Minimum of 2 years’ experience as an IR Specialist or HR Generalist with IR exposure

• Previous experience in the retail or service sector is advantageous

Competencies

• Strong knowledge of labour law and employee relations best practices

• Effective investigative, analytical, and problem-solving skills

• Excellent written and verbal communication skills

• Ability to advise and influence management confidently

• Detail-oriented, organised, and able to manage multiple priorities