Key Account Manager Shoprite – Coca Cola Vacancies

Job Description

Coca-Cola Beverages Africa is seeking a results-driven Key Account Manager Shoprite to join the Key Accounts team. Reporting to the Customer Manager, this role is responsible for driving profitable growth, strengthening strategic customer partnerships, and executing commercial plans that deliver sustainable business performance.

Coca-Cola Beverages Africa is the largest Coca-Cola bottler on the African continent and the eighth largest globally by revenue. The organisation services hundreds of thousands of customers across multiple African markets, supported by a diverse portfolio of international and local beverage brands.

Key Duties and Responsibilities

• Achieve and exceed revenue and margin growth targets through effective account management and category optimisation

• Build and strengthen strategic relationships with the Shoprite account to drive customer satisfaction and long-term growth

• Lead the execution of promotional and commercial campaigns to improve market share and key performance indicators

• Ensure alignment and collaboration across internal teams and external stakeholders to deliver customer plans successfully

• Secure product listings and drive sales performance for new product launches within the key account

• Manage account financials and partner with finance teams to resolve pricing claims and related matters

• Ensure adherence to Coca-Cola system standards, policies, and corporate governance requirements

• Monitor customer performance, market trends, and competitor activity to inform account strategies

Skills, Experience and Education

Experience

• 6–8 years of sales management experience within an FMCG environment

• Proven track record in managing key accounts with a strong focus on revenue and margin growth

• Demonstrated success in negotiating trading terms and managing complex customer relationships

• Strong understanding of customer business models, market dynamics, and competitive environments

• Experience working cross-functionally with operations, finance, and supply chain teams

Skills

• Strong knowledge of sales and marketing principles to drive growth and optimise customer plans

• Ability to build collaborative, value-based relationships with key account customers

• Excellent negotiation and influencing skills with a diplomatic approach to conflict resolution

• Strategic thinking with the ability to anticipate trends and develop competitive customer strategies

• Solid financial acumen, including pricing, ROI, and profitability management

• Strong execution focus with the ability to deliver results through campaigns and promotional initiatives

• Proficiency in digital tools and systems for account management and performance tracking

General

• Management reserves the right to apply additional relevant criteria during the shortlisting process

• Only applications submitted through the official e-recruitment platform will be considered