Permanent Personal Lines Underwriter | Mirror Images Vacancies
Job Description
Mirror Images Vacancies – PERSONAL LINES UNDERWRITER
Location: Johannesburg, Gauteng
Company: Mirror Images
Job Type: Permanent
Job Sector: Insurance
Job Title: Personal Lines Underwriter
Company: Mirror Images
Qualifications and Compliance Requirements:
Minimum three to five years of relevant work experience in Short Term Insurance.
Personal Attributes:
- Ability to function independently and under pressure
- Assertiveness
- Continuous Learning
- Commitment
- Customer Driven
- Excellent Communication skills
- Flexible and Adaptable to change
- Goal oriented
- High attention to detail
- Honesty, Integrity and Ethical Behaviour
- Results oriented
- Self-Starter / Proactive / Ability to use own initiative
- Team player
Securing New Business:
- Capture and collate client and risk details received from Sales
- Binder Insurers: Quote and underwrite in line with Insurer Underwriting Guide and mandates
- Other Insurers: Approach market for quotes
- Provide Sales with quotes from Insurers
- Ensure all FAIS documents are completed by Client and Sales
- On confirmations from client/sales, arrange cover with Insurer
- Process policy documents – raise debits where applicable
- Email new business pack to AE/Client. Where applicable, print and bind packs for delivery to client by AE
Renewals:
Renewal listing, claims experience, and ratio will be provided six weeks prior to renewal (renewals are created automatically in accordance with renewal rule set).
- Check if all relevant FAIS documents are on file
- Review the latest record of advice on the policy
- Review correctness of cover and insured details on policy
- Send renewal comparison and schedule to insurer for review and sign off (Personal Only)
- Obtain/Negotiate terms with insurers (Domestic – Insurer collect)
- Assist AE with market exercise where necessary – complete comparison
- Confirm renewal discussion with client to AE or vice-versa – to be reduced to writing
- Lay off cover with Insurer (Personal)
- Update summary with renewal information
- Process policy documents – raise debits where applicable while ensuring debit is raised in correct financial period
- Send renewal to client (copying AE) or complete pack to AE for delivery (Domestic and Personal)
Domestic:
Domestic Renewals to be prepped by the renewal team – from prepping to sending to client, ensuring all relevant documents are attached. Where applicable, discuss with relevant Underwriter/AE.
Confirmations:
- Process cover confirmation immediately – copy to AE, client, and Insurer (Insurer: Personal only)
- Diarise if there is outstanding information
- Process amendment directly if all information is available
Amendments:
- Acknowledge receipt of amendment request – advise AE
- Binder Insurers: Process amendment in line with Insurer Underwriting Guide and mandates
- Other Insurers: Obtain terms and process amendment
- Send copy to Insurers (Personal only)
- Email updated schedule to client, copying the AE
Cancellations:
- Advise AE immediately
- Send to Team Leads/Underwriting Managers for cancellation to be actioned
- Prep refund requisition to be sent to Underwriting Managers for authorization and forwarding to finance
Multi-Claimants / Portfolio Management:
- Process corrective endorsement/cancellation on Insurer’s advices
Or - Process corrective endorsement/cancellation as part of the renewal (rule set)
Manage Own Area of Control:
- Annual leave: Ensure all outstanding tasks/emails are attended to before leave
- Be punctual, keeping to prescribed hours/timekeeping
- Deadlines: Ensure all turnaround times and target dates are met
- Display personal accountability for own actions, work quality, and development
- Maintain an effective and efficient filing system
- Keep accurate records of all new matters in the department
- Ensure all deadlines and SLAs are adhered to
- Respond to emails and phone messages within required times
- Adhere to all relevant Procedure Manuals (Standard Operating Procedures)
- Exhibit company Core Values at all times (Professionalism, Integrity, Perseverance, Positive Attitude)
- Maintain professional behavior and work ethic
- Perform ad-hoc duties as assigned
- Be a team player and follow backup arrangements to ensure department cohesion
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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