Full-Time Administrative Assistant – Dsv Vacancies
Job Description
Dsv Vacancies – Administrative Assistant
About the Role
We are looking for a proactive and detail-oriented Administrative Assistant to support our operations team in Kempton Park. This role is responsible for managing, coordinating, and consolidating transporters’ information and ensuring high service levels for our clients.
Key Responsibilities
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Coordinate and consolidate data from various transporters in a clear, organized manner
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Manage service level agreements (SLAs) and ensure compliance with key performance indicators (KPIs)
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Support POD (Proof of Delivery) documentation auditing for invoicing purposes
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Ensure all data related to transporter systems is accurate and up to date
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Generate and maintain reports to meet contractual obligations and stakeholder requirements
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Address and escalate issues or discrepancies in line with company standards and timelines
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Build and maintain strong relationships with both internal teams and external transporters
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Provide support in document creation, including SOPs and work instructions
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Maintain a strong focus on compliance and ensure proper documentation control
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Continuously identify process improvement opportunities based on data analysis and reporting
Minimum Requirements
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Matric (Grade 12)
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2–5 years administrative experience, preferably in a transport or logistics environment
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Proficient in Excel and PowerPoint for data management and reporting
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Customer service experience dealing with multiple stakeholders at all levels
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Strong analytical and problem-solving skills
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Excellent time management and organizational abilities
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Ability to handle pressure, work independently, and take accountability
Preferred Qualifications and Skills
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Tertiary qualification in Logistics, Supply Chain Management, Transport Management, or Administration
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Experience working in a retail delivery or inbound/outbound logistics environment
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Familiarity with auditing, reporting, and transporter compliance processes
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High attention to detail and excellent communication skills
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Exposure to working with systems and understanding workflows across supply chains
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