Permanent Store Floor Manager – Truworths Careers
Job Description
Truworths Careers – Store Floor Manager
Truworths is looking for a dynamic and fashion-forward Store Floor Manager to join our retail team. If you have a passion for fashion, strong leadership skills, and a proven ability to drive sales through visual appeal and effective team management, this is the ideal opportunity for you.
Role Overview
As a Store Floor Manager, you will be responsible for the day-to-day operations on the store floor. This includes implementing seasonal visual merchandising (MBP), motivating the team to achieve sales targets, ensuring customer satisfaction, and maintaining store standards. Your leadership will be key in creating a positive, sales-driven, and customer-focused environment.
Key Responsibilities
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Oversee daily store operations and ensure smooth workflow
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Implement and maintain seasonal MBP and visual merchandising standards
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Ensure all promotions are correctly displayed to maximise sales opportunities
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Conduct daily, weekly, and monthly operational checklists
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Perform regular visual checks, including window displays and fitting room spot checks
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Enforce company policies and procedures across all store functions
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Plan and manage staff scheduling and shift allocation
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Monitor and control expenses to ensure profitability
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Promote and maintain a healthy, safe, and secure store environment
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Deliver continuous feedback to staff and line management
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Facilitate staff training and development initiatives
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Lead in-store promotions and activities to increase turnover
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Coordinate and oversee fire drills, alarm tests, and refuse checks
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Host daily staff meetings and performance discussions (PDD)
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Recruit and manage weekly flexi-time staff
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Manage industrial relations and implement disciplinary processes when needed
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Conduct staff appraisals and ensure consistent performance management
Qualifications and Experience
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3–5 years of experience in a similar retail leadership role
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Previous experience as a Store Manager or Assistant Manager preferred
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Strong computer literacy and administrative skills
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Analytical and numerical abilities for effective planning and stock control
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Solid knowledge of visual merchandising (MBP) and retail fashion trends
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Experience in interviewing, recruiting, training, and performance management
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Understanding of disciplinary and IR procedures
Key Competencies
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Strong retail business acumen and results-driven mindset
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Excellent planning, organisational, and problem-solving skills
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Effective leadership and motivational abilities
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Strong interpersonal and customer service skills
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Security awareness and attention to operational detail
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Self-motivated and goal-oriented
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