Permanent Beauty Assistant – Clicks Group Careers
Job Description
Clicks Group Careers – Beauty Assistant
Clicks Group is looking for a vibrant and customer-focused Beauty Assistant to join our team. If you are passionate about beauty and skincare products, confident in your ability to offer expert advice, and enjoy helping people look and feel their best, this opportunity is for you.
Role Purpose
The Beauty Assistant plays a key role in delivering outstanding customer service by offering professional advice on beauty and skincare products. The role also involves promoting and managing merchandise effectively to maximise sales and enhance the customer experience.
Key Responsibilities
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Provide expert advice to customers, guiding them to the best beauty and skincare solutions for their needs
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Drive sales by actively promoting products, cross-selling and up-selling to meet monthly targets
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Monitor product performance and suggest improvements to enhance the range and increase sales
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Stay up-to-date with beauty trends, product knowledge, and in-store promotions to inform and assist customers effectively
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Manage stock efficiently, minimise shrinkage, and ensure high standards of cleanliness and organisation in the beauty department
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Maintain visual merchandising and promotional displays to reflect the brand image
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Act as a brand ambassador, delivering friendly, professional customer service and enhancing brand loyalty
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Promote and assist with Clicks ClubCard enrollments to meet participation targets
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Increase sales by highlighting private label and exclusive product offerings
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Support the company’s goal of becoming the customer’s first choice in health and beauty retail
Minimum Requirements
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Grade 12 (essential)
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Beauty or skincare qualification (desirable)
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Experience in beauty, skincare, retail, FMCG, or a sales/marketing environment (desirable)
Knowledge and Skills
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Solid understanding of selling techniques and customer service principles
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Knowledge of merchandising and promotional practices in retail/FMCG environments
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Familiarity with stock management procedures
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Strong product knowledge in beauty and skincare
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Excellent communication and interpersonal skills
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Target-driven with a customer-centric mindset
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Confident, engaging, and able to work under pressure
Key Competencies
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Persuading and influencing
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Relating and networking
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Commercial awareness and thinking
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Following instructions and procedures
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Delivering results and meeting customer expectations
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Planning and organising
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Coping with pressure and setbacks
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Working effectively with people
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