Job Description

value logistics – Site Supervisor

About the Program

Value Logistics is committed to delivering reliable, safe, and efficient logistics solutions. The Site Supervisor plays a key role in ensuring seamless daily operations and exceptional service delivery on site

Purpose of the Job

The Site Supervisor is responsible for coordinating and supervising all site operations to ensure smooth, efficient delivery services. This role manages driver attendance and documentation, oversees route planning and dispatch, ensures fleet readiness and safety, and enforces strict adherence to operational procedures and standards.

Key Responsibilities

Operational Management

• Supervise and monitor driver attendance and absenteeism to maintain optimal staffing levels on site
• Coordinate all driver-related requirements in consultation with the Labour Broker and Regional Manager
• Ensure accurate capture of drivers’ hours on weekly wage reports
• Manage fuel processes, including refueling, consumption tracking, card usage, and reconciliation
• Ensure fleet condition meets the standards outlined in the SEC Manual
• Coordinate daily route planning, vehicle loading/offloading, customer documentation handovers, and driver dispatch
• Ensure compliance with procedures for accident claims, product claims, and vehicle breakdowns
• Maintain regular communication with the Account Manager on all operational and distribution matters
• Debrief driver trip sheets and reconcile with vehicle tracking reports
• Supervise pre- and post-trip inspections, logbooks, workshop bookings, and Certificate of Fitness checks
• Manage ad hoc vehicle requirements as operationally required
• Ensure all driver documentation is valid and up to date, including PDPs, driver’s licenses, medical certificates, and relevant certifications
• Monitor and control the issuing and use of PPE and uniforms
• Ensure vehicle tracking systems are fully functional and arrange repairs where units are faulty
• Maintain high standards of housekeeping to ensure a clean and safe working environment
• Conduct monthly panic button tests for all vehicles
• Conduct and submit monthly tyre surveys
• Ensure all deliveries comply with front-end planning requirements
• Confirm all loads are secure and meet safety standards prior to dispatch
• Secure all vehicle keys at the end of each workday

Administrative Duties

• Compile and submit operational reports timeously, including:
  • Vehicle Utilisation Report
  • Absenteeism Report
  • Vehicles in Workshop Report
  • Fleet Checklist
  • Weekly Site Report
  • Fuel Consumption Report
  • Vehicle Tracking Reports
  • Daily Statistics Report
  • Fleet Control Report
  • Management Report, including STOs, average loading times, and out-of-area deliveries
• Supervise the completion, handover, and sign-off of all customer documentation to ensure accuracy and compliance

Customer Service & Relationship Management

• Build and maintain strong customer relationships by consistently meeting agreed service levels
• Monitor customer KPIs and service level agreements to ensure targets are achieved
• Compile and present customer KPIs, operational reports, and feedback, proactively highlighting risks or operational constraints

Minimum Requirements

• Grade 12 (Matric)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Skills Requirements

• Fleet and route management with strong local geographical knowledge
• Staff supervision and team leadership
• Operational reporting and data management
• Strong problem-solving and analytical skills
• High level of administrative accuracy
• Customer-focused service delivery
• Excellent written and verbal communication skills

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