Production Co-Ordinator – Truworths Careers

Job Description

Truworths is seeking a skilled Production Co-Ordinator to join our dynamic team. This role ensures the smooth flow of production by coordinating schedules, tracking order progress, and liaising with internal teams and vendors to meet weekly production targets. The successful candidate will play a key role in maintaining production efficiency, quality standards, and accurate documentation throughout the garment production process.

Key Responsibilities

Technical Knowledge:

• Work according to the planner’s production schedule, updating progress and flagging any issues impacting weekly Marker Maker Requests (MMR)

• Monitor order status and provide updates to ensure Production Purchase Orders (PPOs) are issued according to plan

• Verify final orders and ensure order size curves are accurately captured in the system

• Check bulk fabric and trim delivery dates; escalate concerns affecting issuing timelines

• Confirm correct fabric widths and technical integrity of Bill of Materials (BOM) against PP samples

• Send sealed samples with QA data packages to Marker Makers promptly

• Accurately capture all MMR details in the job, including pattern numbers, marker fabric widths, fusings, contrast fabrics, bindings, and special marker requirements

• Liaise with Marker Makers on priority lists and monitor turnaround times

• Receive LaySheets and CutFiles electronically from CMTs with plotters

• Send markers and PP paperwork to CMTs, retaining photos of samples for records

• Handle queries regarding marker errors

• Plan driver routes and daily priorities, including urgent ad hoc requests

General Administration:

• Manage and resolve production issues to prevent delays

• Communicate effectively across all levels to ensure timely problem resolution

Systems & Processes:

• Challenge and improve system efficiency and processes

• Demonstrate proficiency in merchandise-related system (Sync)

• Accurately raise PPOs for vendors and POs for outwork, and reconcile PPOs to invoices for timely finance submission

• Update merchandise status in Sync upon receipt

Qualifications and Experience

• 2–5 years’ experience in a similar production coordination role

• Technical understanding of garment construction, patterns, and marker making

Competencies

• Open and effective communication

• Ability to work productively under tight deadlines while maintaining attention to detail

• Strong initiative, drive, and problem-solving skills

• Excellent time management and organisational skills