Mobile Unit Operations Manager – Pepkor Vacancies

Job Description

Key Responsibilities

• Analyse key performance metrics including CIB Ratio, Agent Tiers, and active base growth to drive performance, exceed targets, and identify and mitigate operational risks.

• Oversee vehicle management by ensuring all mobile units are regularly serviced and maintained in a roadworthy condition.

• Implement effective route-to-market strategies through structured travel plans that ensure broad geographic coverage and optimal distribution.

• Build and maintain strong relationships with network providers across provinces to secure operational support and align on strategic initiatives.

• Develop and execute strategies to expand SIM card distribution in untapped markets by increasing the active agent base and penetrating low-distribution areas.

• Manage the day-to-day operations of the Cellular Counter Project, ensuring alignment with operational mechanics and performance objectives.

• Coordinate and deliver training for new Mobile Units to ensure readiness and operational excellence.

• Lead, coach, and motivate teams through ongoing feedback, performance management, and career development support, while role modelling behaviours aligned with company culture and values.

Job Requirements

Minimum Requirements

• Matric qualification.

• Minimum of 5 years’ experience within the Cellular Industry.

Technical Skills

• Knowledge of basic accounting principles, including stock forecasting.

• Strong ability to analyse and work with data sets.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• Proven exposure to managing and leading teams.

Competencies and Attributes

• Creating and Innovating: Generate new ideas and develop effective strategies that drive innovation and growth.

• Building Relationships: Collaborate across functions, establish strong partnerships, and influence stakeholders to achieve shared goals.

• Providing Leadership: Make sound decisions, lead teams effectively, and empower individuals to perform at their best.

• Structuring Tasks: Organise work efficiently, uphold standards, and consistently deliver high-quality results.

• Adjusting to Change: Adapt quickly to new situations, embrace change positively, and seek feedback for continuous improvement.