About the Role:

Pick n Pay is seeking a talented and dedicated Manager for our Clothing Store. This position is ideal for individuals with a strong background in retail management who are passionate about fashion and committed to delivering exceptional customer experiences.

Key Responsibilities:

• Customer Service:
  • Uphold rigorous customer service standards.
  • Address customer service requests, promote products and services, and ensure adherence to Visual Merchandising (VM) standards.
  • Execute all plans and promotions effectively to enhance the customer journey.
• People Management:
  • Assist the Store Manager with managing staff-related functions, including recruitment, training, and development.
  • Address employee performance issues, manage talent, and support succession planning.
  • Lead and motivate a team to achieve store goals and deliver outstanding service.
• Daily Operations & Stock Management:
  • Open and close the store following company security procedures.
  • Handle administrative tasks such as staff scheduling, invoicing, pricing, and banking.
  • Oversee stock management, including offloading, capturing, packing, merchandising, and displaying merchandise per company policy.
  • Monitor stock quality, manage shrinkage, and ensure adherence to Occupational Health and Safety (OHS) standards.
• Sales & Promotions:
  • Drive sales to meet budget targets, monitor sales performance, and conduct promotions.
  • Implement markdowns and reductions to maximize sales opportunities.

Requirements:

• Grade 12 (NQF Level 4) or equivalent.
• Minimum of 2 years of experience in a managerial role or related field.
• Proficiency in MS Outlook, Excel, Word, and MS Teams/Zoom.
• Willingness to work irregular hours, including evenings, weekends, and after-hours stock takes.
• Flexibility to be transferred between stores as needed.
• Ability to undertake physical, hands-on tasks.
• Successful completion of an assessment.

Competencies:

• Passion for the product and a customer-centric approach.
• Strong interpersonal and communication skills.
• Detail-oriented, accurate, and conscientious.
• Effective staff management and development abilities.
• High energy, enthusiasm, and a sense of urgency.
• Assertiveness and ability to work under pressure.
• Motivated, self-confident, and proactive.
• Results-driven team player.

Application Process:

To apply, please submit your CV. We look forward to discussing how you can contribute as a Manager Clothing Store at Pick n Pay!

Join our team and lead our Clothing Store with your expertise and passion for retail management.