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31 Dec 2025

Permanent Hotel Security Supervisor – Fidelity Vacancies

Fidelity – Posted by JobLink24 Cape Town, Western Cape, South Africa

Job Description

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Fidelity Vacancies – Hotel Security Supervisor

Hotel Security Supervisor – Fidelity Vacancies

Job Overview
Fidelity Vacancies is seeking a professional Hotel Security Supervisor to oversee hotel security operations, ensuring the safety of guests, staff, and property. The role involves leading a team of security officers, enforcing security protocols, and maintaining a secure environment in collaboration with other hotel departments.

Key Responsibilities

  • Supervise, train, and schedule security officers, providing guidance and support

  • Monitor CCTV, alarms, and access control systems to prevent security breaches

  • Conduct regular patrols of hotel premises to identify and address potential risks

  • Respond to emergencies such as fires, medical incidents, and disturbances, coordinating with local law enforcement when necessary

  • Investigate security incidents and prepare detailed reports for management

  • Collaborate with other departments to ensure compliance with security protocols

  • Maintain professionalism and provide excellent guest and employee interaction

  • Stay informed on security trends and regulations to implement best practices

  • Assist in developing and implementing security training programs

  • Perform additional duties as assigned by the Director of Operations

Minimum Requirements

  • Grade 12 certificate

  • Minimum 3 years’ experience in hospitality security

  • PSIRA registration

  • Previous supervisory experience preferred

  • Strong communication and interpersonal skills

  • Ability to remain calm and make quick decisions in emergencies

  • Knowledge of security systems and protocols

  • Flexible to work evenings, weekends, and holidays

Physical Requirements

  • Ability to stand, walk, and lift up to 50 pounds

  • Capable of working in various weather conditions

  • Ability to pass background and drug screening

Core Competencies

  • Leadership and team management

  • Emergency response and crisis management

  • Vigilance and attention to detail

  • Strong communication and interpersonal skills

  • Professionalism and integrity

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