Job Description

Cashbuild Vacancies – Goods Receiving Supervisor

Goods Receiving Supervisor

Company: Cashbuild Vacancies

Job Description
The Goods Receiving Supervisor is responsible for managing the receipt, return, and distribution of stock from Suppliers and other Stores. This includes updating goods receiving vouchers on the system, labelling stock, and ensuring that all received stock is dispatched to the floor for merchandising promptly.

Requirements

• Grade 12 plus 1 year of relevant experience or a minimum of 2 years relevant experience
• Ability to communicate in English and preferably the dominant local language
• Strong numeric skills
• Proven ability to deliver exceptional Customer Service
• Ability to work under pressure
• Computer literate
• Must be available to work shifts and weekends

Key Performance Areas

Receive / Inter-Branch Transfer (IBT) Stock

• Always ensure a second designated Cashbuild employee is present when receiving or dispatching stock
• Receive stock from Suppliers, verify goods against the invoice/delivery note and Cashbuild purchase order
• Complete proof of delivery notes and hand them to Suppliers with the required stamps
• Capture stock accurately in the IT system within prescribed time limits
• Resolve discrepancies on invoices with Supplier authorisation, ensuring truck registration numbers are recorded
• Process all IBTs (in and out) within set timeframes and ensure proper documentation is filed

Stock Distribution

• Ensure stock received is cleared from the GRS office and merchandised within the set time limits

Stock Labelling and Pricing

• Label all stock without printed SKUs correctly
• Verify accuracy of SKUs on labelled stock and correct any errors
• Adhere to Cashbuild pricing policies and implement pending price changes promptly

Supplier Claims and Corrections

• Validate all claims with attached supplier pickup slips or credit notes, authorised by the Store Manager
• Ensure all stock corrections have proper documentation and authorisation
• Only raise supplier claims when stock is ready for immediate collection

Security Awareness

• Never leave the receiving gate unattended
• Keep receiving stamps, Purchase Order delivery books, and GRS office secure at all times
• Ensure supplier crews remain with their trucks and do not loiter in the store

Ready for Business

• Maintain a clean and organised GRS office
• Clear the receiving area of excess or damaged stock unless returning to Suppliers
• Adhere to Ready for Business and beyond my control processes

Customer Service

• Maintain the Cashbuild dress code and display name badge at all times
• Assist Suppliers and Customers with queries, providing exceptional Customer Service

Safety / OHSA Requirements

• First aid box access limited to authorised personnel or Store Manager
• Ensure OHSA safety compliance in all areas of responsibility
• Report safety concerns to the Store Manager

Values

Integrity

• Comply with accepted standards and handle sensitive information carefully
• Keep promises and manage expectations realistically

Accuracy

• Pay close attention to detail and handle tasks in an orderly manner
• Prevent mistakes and check work for accuracy

Client Focus

• Respond to client needs promptly and professionally
• Handle queries with a friendly, solution-oriented approach

Personal Development

• Continuously improve by seeking training and learning opportunities
• Request feedback and actively work on personal growth

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