Permanent Insurance Specialist | Sigma Connected Vacancies
Job Description
Sigma Connected Vacancies – Insurance Specialist – Sales
Location: Cape Town, Western Cape
Company: Sigma Connected
Job Type: Permanent
Job Sector: Sales
Insurance Specialist – Sales Opportunity at Sigma Connected
What Being Part of the Sigma Family Means for You:
As our business continues to thrive, we’re looking for exceptional individuals to join us as Insurance Specialists in Sales. Before diving into the role, here’s why Sigma Connected is a fantastic place to build your career.
Who Are the Sigma Family?
Our mission is to #ImproveEverythingAlways, with a strong focus on our people. We champion top-tier customer service across industries and seek talented individuals to represent our clients with excellence.
Why Join Sigma?
- Career Growth: Development opportunities and internal promotions post-probation.
- Recognition: Monthly, quarterly, and annual awards with exciting prizes.
- Wellbeing Support: Access to an Employee Assistance Program (EAP) and Mental Health First Aiders.
- Sigma Forest: Receive a tree planted in your name after probation, helping reduce your carbon footprint.
- Medical Insurance: Free coverage for doctor visits, optometry, dental care, funeral benefits, and Group Life Cover.
- Transport Benefits: Shuttle services to make commuting easier.
- Collaboration: Join our internal social platform to connect with colleagues.
- Inclusive Culture: A diverse and welcoming workplace where everyone belongs.
About the Role:
Your Day-to-Day:
Based in Southern Suburbs, Cape Town, you’ll handle inbound/outbound calls for customers seeking new insurance policies or follow-ups on online queries. Deliver professional, friendly service using approved scripts and systems while meeting performance targets in a fast-paced environment.
Requirements:
- Matric (Grade 12) qualification.
- Minimum 1 year of sales experience in a BPO environment (insurance experience preferred).
- Clear credit and criminal record.
- Strong written/verbal communication skills.
- Ability to thrive under pressure and exceed targets.
Full training is provided—passion and a drive to succeed are all you need!
Ideal Candidates Bring:
- A dedication to outstanding customer service.
- Strong listening, communication, and empathy skills.
- Confidence in resolving inquiries and adapting to change.
- A team-player mindset with a focus on KPIs.
- Resilience in a target-driven environment.
Simple Recruitment Process:
- Submit your CV.
- If shortlisted, we’ll call for a quick chat.
- Attend a Talent Session.
- Receive an offer and join our onboarding program.
Need Support?
Let us know if you require adjustments during recruitment.
Ready to join the Sigma Family? Apply today!
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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