Job Description

Clicks Group Careers – Sales Advisor

Sales Advisor – Clicks Group Careers

Job Purpose
To drive store sales, enhance customer experience, and ensure the smooth execution of daily operational and promotional activities.

Key Responsibilities

• Increase store sales through effective cross-selling and up-selling strategies.

• Minimise loss and shrinkage by following Store Operating Procedures.

• Maintain a clean, attractive, and welcoming shopping environment for customers.

• Take ownership of all in-store promotions and daily operational requirements to achieve sales targets.

• Build customer loyalty and support brand profitability through consistent service excellence.

• Ensure continuity of superior customer service at all times.

Minimum Requirements

Essential Competencies:

• Strong communication skills

• Excellent customer service abilities

• Listening and interpersonal skills

• Problem-solving capability

Qualifications and Experience:

• Matric/Grade 12 (essential)

• Experience in cosmetics

• Retail or sales environment experience (desirable)

Skills and Knowledge:

• Understanding of retail principles

• Ability to engage with customers effectively

• Strong selling skills and target-driven approach

• Computer literacy

• Knowledge of stock management principles

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