Job Description

Clicks Group Careers – Shop Assistant / Cashier X1

Shop Assistant / Cashier X1 – Clicks Group Careers

Introduction
We are seeking a motivated Shop Assistant / Cashier X1 to deliver exceptional service through efficient customer interactions, point of sale (POS) operations, and in-store merchandising, ensuring a positive shopping experience for every customer.

Duties & Responsibilities

Job Objectives:

• Accurately and efficiently perform all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise and processing payments, including clubcard rewards.
• Ensure safe handling of cash at all times.
• Promote the Clicks clubcard and enroll new members to achieve participation targets.
• Inform customers about promotions to drive sales and ensure they “feel good and pay less.”
• Deliver superior customer service as a visible and approachable brand ambassador.
• Execute and maintain merchandising and housekeeping duties according to store and visual standards.
• Support Clicks’ vision to be the customer’s first-choice health and beauty retailer by living the company values.
• Keep up to date with products, ranges, promotions, and events to provide accurate information to customers.

Knowledge:

• Basic maths calculations
• Retail/FMCG background with understanding of merchandising and promotions
• Stock management procedures
• Customer service excellence

Skills:

• Planning and organising
• Problem-solving
• Strong customer orientation
• Effective communication
• Computer literacy
• Numeracy

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering results and meeting customer expectations

Desirable:

• Working with people
• Persuading and influencing
• Planning and organising
• Coping with pressures and setbacks

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