Job Description

Clicks Group Careers – Pharmacist

Pharmacist

Company: Clicks Group Careers

Job Description

Job Objectives:

• Provide high standards of pharmaceutical care, ensuring accurate and safe dispensing, including generic substitution, while giving advice in line with Clicks’ way of working, good pharmacy practice, and SAPC regulations.
• Manage all operational activities of the dispensary efficiently, including stock management, shrinkage control, housekeeping, and administration, ensuring compliance with SAPC regulations and company standards.
• Ensure the dispensary achieves operational targets, focusing on core dispensary and clinic performance.
• Develop and motivate staff by overseeing the training and development of Pharmacist Assistants and Interns in line with SAPC requirements.
• Implement customer service initiatives to create an excellent customer experience, enhance loyalty, and achieve club card participation targets.
• Build and maintain strong working relationships with centre managers, suppliers, and distribution centres to achieve business objectives and maximize opportunities.
• Foster integration and collaboration with the clinic and healthcare aisle to provide a complete healthcare offering to customers.
• Support the Group’s vision to be the customer’s first-choice health and beauty retailer by embodying and promoting company values.

Minimum Requirements

Education and Experience:

• Essential: Registered Pharmacist with SAPC
• Desirable: Retail pharmacy experience
• Desirable: Experience with Unisolve

Job Knowledge and Skills:

• Knowledge of SAPC regulations and legal compliance
• Ethical working practices
• Stock, cost, risk, and compliance management expertise
• Patient care and professional counselling
• Customer service excellence
• Tutorship and coaching skills
• Results and target-driven mindset
• Strong planning and organizational skills
• Problem-solving abilities
• Strong customer orientation and interpersonal skills
• Computer literacy
• Financial acumen

Essential Competencies:

• Following instructions and procedures
• Relating and networking
• Delivering results and meeting customer expectations
• Planning and organizing work
• Coping with pressures and setbacks
• Entrepreneurial and commercial thinking
• Working effectively with people
• Adhering to principles and values

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