Job Description

Fidelity Vacancies – Regional Sales Manager

Regional Sales Manager

Company: Fidelity Vacancies

Reports to: General Manager

Subordinates:

• Small Business Sellers
• Solution Specialist Consultants

Main Purpose of the Job:
To achieve and exceed all regional sales targets set by the business.

Qualification & Experience:

• Matric
• Minimum 5 years’ sales experience with a proven track record
• Previous sales management experience
• Sales or Marketing degree/diploma

Duties:

Sales:

• Collaborate with Branch Managers to conduct sales projections per geographical area
• Set sales and growth targets for the region
• Analyse sales figures and provide data to enable informed business decisions
• Support direct reporting Sales Consultants and Branch Managers to meet targets
• Provide induction, sales, and product training to sellers alongside the technical team
• Ensure proper debtors control for new clients and installations
• Handle client complaints efficiently

Marketing:

• Ensure approved products are actively sold by Sales Consultants
• Relay client and consultant feedback on products to the Technical Department or suppliers
• Analyse the marketplace to identify customer needs
• Assist in market research for new products prior to launch
• Ensure products are available at the right time and place
• Align lead times with customer requirements
• Develop and implement pricing strategies to optimise growth and maximise margins
• Formulate discounts and specials where appropriate

Advertising & Promotions:

• Create and execute advertising objectives aligned with corporate and marketing plans
• Analyse industry and competitor advertising strategies
• Control advertising budgets and liaise with suppliers
• Assess advertising effectiveness
• Plan and execute promotions to support business goals
• Ensure public relations materials meet communication objectives

Management:

• Compile, implement, and control marketing plans and budgets
• Assist Client Service Department with analysing client complaints
• Provide marketing-related information to management
• Participate in management meetings
• Develop strategies for LSS and corporate business hub
• Implement policies, procedures, and performance appraisal systems
• Conduct sales meetings

Client Liaison:

• Address client problems or complaints
• Provide timely feedback to clients

Human Resources:

• Recruit and assist in recruiting sales staff
• Participate in disciplinary hearings
• Identify training needs and organise appropriate training

Job Requirements & Other Attributes:

• Computer literate (MS Office, advanced Excel, PowerPoint)

Competencies (Technical & Behavioural):

• Integrity and trust
• Drive for results
• Action-oriented
• Business acumen
• Attention to detail
• Managing through systems
• Time management
• Strategic agility
• Problem-solving
• Interpersonal savvy
• Customer focus

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