Job Description

Clicks Group Careers – Pharmacist Assistant QPB

Pharmacist Assistant QPB – Clicks Group Careers

Introduction
We are seeking a committed Pharmacist Assistant QPB to provide pharmaceutical care services within the scope of practice and perform day-to-day dispensary administration according to Clicks’ Standard Operating Plans (SOPs). This role focuses on script administration and general dispensing duties, with a strong emphasis on patient satisfaction.

Duties & Responsibilities

Job Objectives:

• Professionally interact with customers while maintaining strict confidentiality, adhering to SOPs and agreed timelines.
• Administer scripts and perform claiming or capturing procedures accurately.
• Ensure complete and accurate handling of all patient profiles.
• Liaise with healthcare professionals as required.
• Solve problems and follow up on queries efficiently.

Key Duties:

• Interact with customers via telephone or other channels regarding medication and healthcare services.
• Accurately capture scripts received at the Central Pharmacy centre.
• Handle prescription queries and manage patient profiles effectively.
• Assist with chronic authorizations.
• Liaise with other departments to support dispensary operations.
• Perform ad hoc tasks as required by operational needs.

Knowledge:

• Product knowledge, including OTC medications
• SAPC and relevant legal requirements
• Chronic authorization processes and procedures
• Customer service excellence
• Ethical working practices and compliance

Skills:

• Computer literacy (MS Office)
• Customer service oriented and a team player
• Integrity, accuracy, and attention to detail
• Bilingual, with English as a requirement
• Adaptable to assist with various departmental duties
• Initiative to ensure patient satisfaction
• Effective time management and ability to work under pressure
• Positive attitude and adaptability

Competencies:

• Adhering to principles and values
• Working with people
• Delivering results and meeting customer expectations

APPLY NOW

45 total views, 2 today

Apply for this Job

Name *

Email *

Message *

Upload resumé (pdf, doc, docx, zip, txt, rtf)

Upload cover letter (pdf, doc, docx, zip, txt, rtf)