Job Description

Dischem Vacancies – Clinic Receptionist

Clinic Receptionist – Dischem Vacancies

Overview:
Dis-Chem Pharmacies in Savanna is looking for a Clinic Receptionist to join the team. This role focuses on welcoming and assisting patients in person and over the phone, coordinating appointments, managing documentation, and ensuring the smooth operation of the clinic while supporting high-quality patient care.

Minimum Requirements:

Essential:

• Grade 12 / Matric

Key Responsibilities:

• Register patients according to established standards
• Assist patients in completing medical forms, including medical aid documentation
• Monitor and maintain clinical equipment, stationery, and medication supplies
• Inform patients about clinic procedures and manage patient records
• Open new patient files and ensure information is accurate
• Process medical aid payments and manage patient flow according to appointments
• Obtain medical reports as required
• Maintain a clean and organized reception area while safeguarding patient privacy and confidentiality
• Answer incoming calls promptly and provide accurate information using proper telephone etiquette
• Take and confirm messages accurately, forwarding them to the correct staff members
• Assist walk-in patients and guests with staff coordination, meetings, or deliveries
• Provide relevant contact information to customers when requested
• Ensure timely feedback to patients, guests, and callers regarding queries
• Respond to patients in distress and assist with medical aid authorization procedures
• Follow up with patients to address feedback or outstanding requests

Competencies:

Essential:

• Ability to work under pressure
• Deadline-driven and organized
• Ability to follow and give clear oral and written instructions

Advantageous:

• N/A

Special Conditions of Employment:

• South African citizenship
• Dedicated workstation; seated at desk for most of the day
• Clear criminal and credit record
• Valid driver’s license and/or reliable transport

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account privileges

APPLY NOW

129 total views, 1 today

Apply for this Job

Name *

Email *

Message *

Upload resumé (pdf, doc, docx, zip, txt, rtf)

Upload cover letter (pdf, doc, docx, zip, txt, rtf)