Casual Frontshop Assistant | Dischem Vacancies

Job Overview
Dis-Chem Central Park, Century City is seeking a Casual Frontshop Assistant to support customer service at the point of sale while maintaining merchandising standards according to Dis-Chem policies and procedures.

Key Responsibilities

• Ensure all products are fully stocked on shelves and neatly presented

• Monitor stock for expiry dates and restock as needed to maximize sales

• Follow up on out-of-stock queries promptly

• Organize delivered stock and storerooms, keeping areas tidy and orderly

• Maintain accurate pricing, labels, and merchandise displays; report discrepancies

• Assist with back shopping, restocking, and general stocktaking

• Handle merchandise carefully to prevent losses

• Process customer purchases including cash, cards, vouchers, coupons, and loyalty cards

• Handle exchanges and returns as authorized by the Frontshop Leader

• Place cash in drop safes and ensure all line voids or price changes are approved

• Facilitate regular stock rotation and adhere to stock control procedures

• Report low, damaged, or expired stock to management

• Assist with loading and off-loading of stock when required

• Provide professional, courteous, and helpful assistance to all customers

• Report customer compliments and complaints to management

• Adhere to customer turnover benchmarks and assist in training new team members

• Maintain housekeeping standards according to Dis-Chem requirements

• Follow all Health & Safety rules, SOPs, and uniform/personal appearance policies

• Monitor and report suspicious behavior of staff or customers

Minimum Requirements

• Grade 12 / Matric

• 0–6 months retail experience

Advantageous

• 1 year retail experience

• Basic computer skills (Word, Excel, Outlook, SAP)

Competencies

• Knowledge of retail operations and administration

• Strong problem-solving and customer service skills

• Basic arithmetic and numerical accuracy

• Effective verbal communication

• Takes personal responsibility for quality and timeliness of work

Special Conditions of Employment

• Willingness to work retail hours

• South African citizen

• Clear credit and criminal records (MIE)

Remuneration and Benefits

• Market-related salary