Casual Front Shop Assistant | Dischem Vacancies

Job Overview
Dis-Chem Blaauw is seeking a Casual Front Shop Assistant to support customer service at the point of sale while maintaining merchandising standards in line with Dis-Chem policies and procedures.

Key Responsibilities

• Ensure all products are stocked on shelves and neatly presented

• Monitor stock for expiry dates and restock as required to maximize sales

• Handle out-of-stock queries promptly and efficiently

• Organize delivered stock and storerooms, keeping areas neat and tidy

• Maintain correct pricing, labels, and merchandise displays; report discrepancies to management

• Assist with back shopping, restocking, and general stocktaking

• Process customer purchases, including cash, card, vouchers, coupons, and loyalty cards

• Handle returns and exchanges as authorized by the Front Shop Leader

• Place cash in the drop safe and ensure line voids and price changes are approved

• Facilitate stock rotation and adhere to stock control procedures

• Report damaged, expired, or low-stock items to management

• Provide friendly, helpful, and courteous assistance to all customers

• Adhere to customer turnover benchmarks and assist in training new team members

• Ensure outgoing stock/items are scanned and paid for

• Maintain housekeeping standards according to Dis-Chem requirements

• Follow all Health & Safety rules, company SOPs, and uniform/personal appearance policies

• Report any suspicious behavior of staff or customers to management

Minimum Requirements

• Grade 12 / Matric

• 0–6 months retail experience

Advantageous

• 1 year retail experience

• Certification in Retail Business Management

Competencies

• Knowledge of retail operations and administration

• Strong customer service and problem-solving skills

• Basic arithmetic and numerical accuracy

• Ability to follow procedures and take personal responsibility for tasks

• Effective verbal communication skills

• Basic computer skills (Word, Excel, Outlook, SAP)

Special Conditions of Employment

• Willingness to work retail hours

• South African citizen

• Clear credit and criminal records (MIE)

• Valid driver’s license and reliable transport

Remuneration and Benefits

• Market-related salary