Casual Cashier – Dischem Vacancies

Job Description:
Dis-Chem Pharmacies is continuously seeking Casual Cashiers for our Carlswald store in Midrand. Our goal is to build a strategic talent pool of pre-screened individuals with the specific skills, qualifications, and attributes that align with future job opportunities within Dis-Chem Pharmacies.

Purpose of the Role:
Support customer service at the point of sale while ensuring a world-class shopping experience. Accurately record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance for inaccuracies and the elimination of fraud risk.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier/till operations
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Adhere to the customer turnover hourly rate
• Stay informed about current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Follow and manage Dis-Chem’s 5-star communication principles
• Manage cash flow responsibly
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise and accept returned goods from customers when authorized
• Process all purchases and payments (cash, bank cards, vouchers, coupons, other forms of payment)
• Process all loyalty cards, including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
• Securely place cash in drop safes according to Dis-Chem’s SOPs
• Ensure your code and password usage is restricted to only you, kept safe, and changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Keep all money safely and securely inside the till
• Handle daily takings confidentially, only discussing with management
• Be alert and report suspicious behavior to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies: Essential:

• In-depth knowledge of operating cash registers and maintaining cash drawers
• Knowledge of processing sales, refunds, and payments
• Strong command of English (written and oral)
• Accuracy and attention to detail
• Presentable
• Emotional intelligence and social awareness
• Accountability
• Problem-solving skills
• Ability to analyze basic reports
• Trustworthy and honest
• Time management

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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