Job Description

Dischem Vacancies – Dispensary Manager

Dispensary Manager – Dischem Vacancies

About the Role:
Dis-Chem Pharmacies is seeking an experienced Dispensary Manager for their De Drift store. This role involves managing and supervising the dispensary, including self-medication areas and staff. You will ensure the provision of pharmaceutical care, taking full responsibility for patient-related needs and maintaining accountability for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm or equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Registered tutor
• Experience with Unisolv
• Experience supervising staff
• Computer literate (MS Office)
• Strong numerical skills
• Proficiency in English and a second language
• Willingness to work retail hours

Advantageous:

• Previous management experience with at least 7 staff members
• Retail or FMCG experience
• Knowledge of a third additional language
• SAP experience
• E-scripting experience

Key Responsibilities:

• Ensure dispensary and self-medication areas are adequately staffed and staff work within their scope of practice
• Maintain adherence to Good Pharmacy Practice rules and regulations
• Monitor stock for expiry and short-dated items; dispose of expired stock appropriately
• Investigate and manage negative stock daily
• Prepare and maintain stock for stocktake; follow stock ordering processes to achieve purchasing compliance
• Maintain stock levels and secure Schedule 6 medication with accurate register maintenance
• Ensure SAPC registration and annual fees are up to date
• Accurately interpret prescriptions within legal requirements and professional standards
• Capture and verify script and patient details accurately
• Oversee correct picking, packing, labeling, and checking of medications; advise on dosages and drug interactions
• Provide patients with accurate instructions for medication use
• Stay updated on medical aid procedures, claim requirements, and process paperwork for accurate submission
• Authorize chronic, HIV/AIDS, and oncology medication
• Maintain and merge customer profiles as required; act on profile messages
• Train and supervise Dispensary Admin Assistants to manage dispensary administrative tasks

Competencies:

Essential:

• Strong communication skills in English and a second language
• Knowledge of dosing and drug interactions
• Customer service focus
• Supervisory experience with ability to lead and train staff
• Conflict management and problem-solving skills
• Strong attention to detail and numerical ability
• Team player, trustworthy, and honest
• Time management and ability to work under pressure
• Computer literate (MS Office)

Advantageous:

• Knowledge of Retail/FMCG operations
• Third additional language
• Experience with Unisolv, SAP, and E-scripting
• Knowledge of drug, family planning, and complementary medicine

Special Conditions of Employment:

• Registered with the South African Pharmacy Council
• Willingness to work retail hours
• Able to work in controlled room temperature, secure environment, and comply with health and safety regulations
• Physically fit for long periods of standing
• Valid driver’s license and reliable transport
• South African citizen with clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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