Permanent Warehouse Supervisor – value logistics
Job Description
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value logistics – Warehouse Supervisor
About the Program
Value Logistics delivers reliable, efficient, and cost-effective warehousing and distribution services. The Warehouse Supervisor plays a critical role in ensuring accurate order fulfillment, disciplined operations, and high-performance picking teams.
Purpose of the Job
The Warehouse Supervisor is responsible for managing and controlling the end-to-end picking function and inventory control within the warehouse. This role leads permanent and outsourced picking teams to ensure processes are consistently followed, productivity targets are met, and customer orders are picked accurately and on time. The position drives efficiency through system-driven picking while upholding safety, compliance, and productivity standards, supporting the wider warehouse team to deliver a dependable and cost-effective service.
Key Responsibilities
Operations
- Supervise, guide, and support permanent and outsourced picking teams
- Maintain a controlled, disciplined, and efficient work environment
- Conduct daily check-ins with staff on progress, productivity, and challenges
- Ensure picking is completed in line with agreed processes and warehouse standards
- Enforce system-driven picking and correct stock selection from designated bays
- Perform random accuracy checks on items and quantities to maintain high picking accuracy
- Ensure picking output meets productivity targets
- Collaborate with warehouse planners to align picking with dispatch timelines
- Ensure on-time completion of picking to prevent delays, additional transport costs, and service failures
- Monitor equipment such as pallet jacks and handheld scanners to ensure operational readiness
- Ensure all administrative processes within the picking area are followed correctly
- Report daily on productivity, progress, delays, challenges, and accuracy levels
- Maintain accurate records of staff performance and process deviations
Warehouse Supervision
- Lead, train, and motivate picking teams to achieve performance targets
- Enforce company policies, health and safety standards, and disciplinary procedures
- Facilitate regular team meetings and toolbox talks to drive continuous improvement
Reporting & Documentation
- Prepare daily and weekly reports on productivity, accuracy, and inventory performance
- Track KPIs including order accuracy, picking turnaround times, and stock variances
- Maintain documentation to support internal and external audit requirements
Health & Safety Compliance
- Ensure strict adherence to occupational health and safety standards
- Conduct risk assessments and implement corrective actions
- Maintain a clean, organised, and hazard-free working environment
Housekeeping
- Maintain a clean, organised, and safe warehouse environment at all times
- Ensure aisles, picking areas, and storage zones are free from obstructions and hazards
- Implement and enforce daily housekeeping schedules
- Monitor compliance with hygiene and safety standards, including correct waste and packaging disposal
- Conduct regular inspections to identify and address risks or cleanliness issues
- Ensure tools, equipment, and PPE are stored correctly and maintained in good condition
Minimum Requirements
- Grade 12 (Matric)
- Diploma or Degree in Logistics, Supply Chain, or a related field is advantageous
- Proven picking experience within a warehouse environment
- Supervisory or team leader experience
Skills Requirements
- Strong supervisory and people management skills
- Working knowledge of WMS, Microsoft Office, and inventory control practices
- Good literacy and numerical ability
- Strong planning and organisational skills
- System-driven and process-focused mindset
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