Trainee Manager

Company: Cashbuild Vacancies

Job Purpose
The Trainee Manager is responsible for supporting the Store Manager in protecting and growing profitable market share by ensuring effective store operations aligned with store, divisional, and company strategies. This role develops future store leadership capability through hands-on exposure to all areas of retail management.

Minimum Requirements

• Grade 12 with a minimum of two years’ retail management experience

• Valid driver’s licence

• Valid South African ID or valid work permit

• Strong accounting and numerical skills

• Computer literacy (basic level)

• Strong leadership, administrative, and human resource management skills

• Ability to work under pressure

• Own transport and personal cell phone

• Sound knowledge of Health and Safety requirements in line with OHSA legislation

• Ability to support immediate corrective action on non-compliance

• Ability to assist with managing damaged, obsolete, and slow-moving stock

Key Performance Areas

Strategic Management

• Assist in developing, implementing, and managing the Store Business Plan

• Ensure alignment with divisional and company strategic objectives

• Support execution of approved strategic initiatives

Market Share Growth

• Assist in achieving market share growth as defined in the strategy

• Support achievement of sales budgets and category growth targets

• Promote customer loyalty programmes such as VIC and charge cards

• Assist with effective distribution of advertising materials

• Support proactive action plans to protect market share against competitors

Customer Service

• Support implementation and monitoring of the customer service strategy

• Assist in maintaining customer audit scores above required benchmarks

• Ensure reliable and prompt customer delivery service

• Support growth and retention of the VIC customer base

• Assist in achieving transaction targets

• Recommend range improvements to suit local market needs

• Support implementation of action plans arising from customer surveys

Asset Control – Stock

• Assist in managing and controlling stock shrinkage

• Support the PIC process and wall-to-wall stock takes

• Monitor and control stock movement within the store

• Support end control processes including IBTs, customer returns, and receiving

• Assist in assessing and improving store security measures

Asset Control – Cash

• Assist in managing debtors and returned cheque processes

• Support petty cash control and daily banking

• Assist in managing cash shortages and overages

• Support cheque and credit card control processes

Asset Control – Fixed Assets

• Assist in maintaining and protecting racking, displays, and signage

• Support maintenance of forklifts, generators, IT equipment, and telephone systems

• Assist in maintaining and protecting the store safe

Human Resource Management

• Support recruitment and induction of store employees

• Assist in implementing training and development initiatives

• Support succession planning and career pathing

• Assist in managing staffing levels in line with benchmarks

• Promote open communication through employee engagement platforms

• Support effective employee relations management

Store Safety and Compliance

• Assist in managing store safety in line with OHSA requirements

• Ensure completion of safety checklists

• Support appointment of safety representatives

• Assist with incident reporting and record keeping

Store Trading Standards

• Support housekeeping and merchandising standards

• Assist in implementing and maintaining correct planograms

• Ensure yard and parking areas are maintained to standard

Profitability

• Assist in achieving operating income targets

• Support store management in line with financial models, benchmarks, and budgets

CB Way and Compliance

• Support achievement of audit benchmarks and internal audit compliance

• Assist in implementing controls, disciplines, and corrective action plans

Core Competencies

Leadership

• Demonstrates initiative and accountability

• Inspires and motivates others

• Encourages team input and recognises good performance

Results Orientation

• Focuses on achieving objectives and meeting deadlines

• Finds solutions when targets are at risk

Planning and Organising

• Plans work systematically with clear priorities and timelines

• Ensures resources are available and plans are realistic

Delegation

• Delegates tasks clearly with defined outcomes and timelines

• Monitors progress and provides guidance where needed

Performance Under Pressure

• Maintains consistent performance during challenging situations

• Remains focused and accurate under pressure

Market Orientation

• Stays informed about market trends and competitor activity

• Identifies opportunities to strengthen market position

Integrity

• Acts honestly and ethically at all times

• Handles sensitive information responsibly

Accuracy

• Works with attention to detail and precision

• Ensures tasks are completed correctly from start to finish

Customer Focus

• Responds proactively to customer needs

• Delivers friendly, solution-driven service

Personal Development

• Actively works on self-improvement

• Seeks learning opportunities and constructive feedback