Job Description

MTN Careers – Senior Manager

Senior Manager – Lead Account, MTN Careers

Mission
The Senior Manager – Lead Account is responsible for driving wholesale and commercial growth of Bayobab’s global fixed connectivity infrastructure within the MTN Group and external third-party carrier providers. The role ensures effective commercialization of MTN Group’s fixed-line assets, maximizes revenue in global markets, and maintains strategic client relationships.

Key Responsibilities

• Provide leadership and guidance in the fixed connectivity wholesale environment, both internally and externally.
• Build and maintain a network of potential external clients while managing key account relationships across Bayobab Fibercos and MTN OpCos.
• Participate in negotiations and client engagements, escalating high-profile client issues where necessary.
• Drive sales of capacity and connectivity services to carriers, operators, and global digital providers, realizing defined wholesale sales strategies and targets.
• Collaborate with OpCos and Bayobab teams to identify excess capacity and develop wholesale products, including pricing and target planning.
• Monitor sales performance, identify gaps, and implement solutions to optimize revenue and service quality.
• Develop commercial propositions for network infrastructure and capacity in collaboration with wholesale and OpCo solution engineers.
• Analyze competitive and operator landscapes to maximize MTN Group backbone network utilization.
• Establish commercial processes, procedures, policy guidelines, and RACI frameworks for wholesale infrastructure opportunities.
• Cascade KPIs effectively within the sales business unit, managing geographically diverse teams for international connectivity and domestic wholesale.
• Mentor and motivate sales teams, promoting up/cross-sell opportunities and maintaining strong client relationships.
• Enhance Bayobab’s market reputation by representing the company at key industry events.
• Collaborate with Group Commercial Legal to manage NDAs, contracts, and commercial agreements related to MTN Group wholesale operations.

Role Deliverables

• Prepare sales and market performance reports for international and domestic wholesale services.
• Monitor and motivate teams to achieve sales targets.
• Provide input to budget and financial planning processes.
• Develop and execute wholesale sales strategies, including pipeline and accounting plans.
• Track and deliver on growth and sales targets for the wholesale business.

Education

• Bachelor’s Degree in Engineering, Computer Science, or Commerce.
• Master’s Degree in Engineering, Computer Science, Commerce, or Business Administration is an advantage.
• Fluent in English; proficiency in French and Arabic is beneficial.

Experience

• Minimum 8 years of sales experience, preferably in telecommunications, enterprise/carrier business, or fixed-line international markets.
• At least 3 years of managerial experience in sales or wholesale functions, ideally within telecommunications.

Competencies

• Strong team management, coaching, and motivational skills.
• Ability to identify critical issues and develop creative, strategic solutions.
• Proven ability to manage multiple large accounts effectively, prioritizing and delegating appropriately.
• Excellent communication, public relations, and networking skills.
• Exceptional sales, negotiation, and customer relationship management capabilities.
• Deep understanding of fixed connectivity infrastructure, commercial requirements, trends, and emerging market dynamics in Africa.
• Strong analytical skills for executing MTN GlobalConnect strategy and generating high-level reports.
• High proficiency in computer literacy and relevant software tools.

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