Job Description

Clicks Group Careers – Pharmacist

Pharmacist

Company: Clicks Group Careers

Job Objectives:

• Deliver high standards of pharmaceutical care, ensuring accurate and safe dispensing, including generic substitution, and provide professional advice in line with Clicks’ practices, good pharmacy standards, and SAPC regulations.
• Manage all operational activities of the dispensary efficiently, including stock management, shrinkage control, housekeeping, and administration, ensuring compliance with merchandising, SAPC regulations, and company standards.
• Ensure the dispensary’s operational viability by focusing on core dispensary and clinic targets.
• Oversee the training and development of Pharmacist Assistants and Pharmacist Interns to ensure a competent and motivated team in line with SAPC requirements.
• Implement customer service initiatives that enhance the customer experience, drive loyalty, and achieve club card participation targets.
• Build and maintain strong working relationships with centre managers, suppliers, and distribution centres to achieve business objectives and maximize opportunities.
• Promote integration and collaboration with the clinic and healthcare aisle to provide a comprehensive healthcare offering to customers.
• Support the Group’s vision to be the customer’s first-choice health and beauty retailer by embodying and promoting company values.

Minimum Requirements

Education and Experience:

• Essential: Registered Pharmacist with SAPC
• Desirable: Retail pharmacy experience
• Desirable: Experience with Unisolve

Knowledge and Skills:

• SAPC regulations and legal compliance
• Ethical work practices
• Stock, cost, risk, and compliance management
• Patient care and professional counselling
• Customer service excellence
• Tutorship and coaching abilities
• Results and target-oriented
• Planning and organizational skills
• Problem-solving capabilities
• Strong customer focus and interpersonal skills
• Computer literacy
• Financial acumen

Competencies:

Essential:

• Following instructions and procedures
• Relating and networking
• Delivering results and meeting customer expectations
• Planning and organizing work
• Coping with pressures and setbacks

Desirable:

• Entrepreneurial and commercial thinking
• Working effectively with people
• Adhering to principles and values

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