Job Description

Pepkor Vacancies – Front and Back Office Supervisor

Front and Back Office Supervisor – Pepkor Vacancies

Build a Thriving Career at Pepkor Lifestyle

Join Pepkor Lifestyle within the House & Home brand as a Front and Back Office Supervisor and lead a dynamic team while driving operational excellence. This role offers the opportunity to make a meaningful impact, enhance customer satisfaction, and grow your career in a fast-paced retail environment.

Why Pepkor Lifestyle:

• Impactful Work: Deliver value to African consumers and contribute to the success of a leading retail organization.
• Diverse Opportunities: Engage with a wide range of products, services, and career growth prospects.
• Innovative Environment: Be part of a team that embraces creativity, continuous improvement, and fresh ideas.
• Competitive Benefits: Enjoy competitive salaries, comprehensive benefits, and rewarding career development opportunities.
• Meaningful Contribution: Support a mission to make quality living accessible while driving positive social impact.

Qualifications:

• Grade 12 Matric qualification
• Minimum of 3 years’ experience in Retail Management

Professional Expertise:

• Stock Management: Maintain optimal inventory levels, implement strategies to minimize losses, and ensure stock availability.
• Compliance & Risk Management: Adhere to legislation, policies, and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow, oversee transactions accurately, and monitor profitability.
• Team Leadership: Lead, motivate, and develop a high-performing team in a collaborative environment.
• Change Management: Guide your team through transitions with clarity and adaptability.

Key Qualities:

• Strong business acumen and strategic thinking
• Exceptional administrative and organizational skills
• Sound judgment and decisive decision-making
• Commitment to outstanding customer service
• Talent management and team development
• Resilience, positivity, and ability to inspire others
• Advocate for diversity and inclusion

Key Responsibilities:

• Deliver exceptional customer service and implement retention strategies
• Optimize stock management and maintain inventory efficiency
• Ensure compliance with company policies and risk management practices
• Lead and develop your team through coaching, mentorship, and performance management
• Oversee front and back-office operations, including cash handling and financial transactions
• Drive operational efficiency while maintaining a positive work environment

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