Contracts Manager – Fidelity Vacancies

Overview
The Contracts Manager is responsible for serving as the central point of contact for all security-related matters within the CID, ensuring the effective day-to-day management of a comprehensive and integrated security solution.

Minimum Qualifications and Experience

• Matric qualification

• PSIRA Registered Grade A

• Valid Driver’s License

• Valid Firearm Competency

• Computer literacy

• Minimum of 5 years proven management experience

Key Responsibilities

• Manage and lead operational security staff, including on-the-road training, shift planning, overtime control, and expense management

• Oversee vehicles and equipment, including inspections, maintenance, accident management, tracking, stock control, and service scheduling

• Manage vehicle-related administration such as fines, servicing, and compliance checks

• Attend internal and external meetings as required

• Compile and submit daily, weekly, and monthly reports in line with CID requirements

• Monitor construction sites and conduct street light audits and other CID-related security activities

• Build and maintain strong working relationships with internal departments and external stakeholders including SAPS, Law Enforcement, and community forums

• Identify crime patterns and trends, planning and coordinating targeted security operations

• Conduct joint operations with SAPS and Law Enforcement in support of CID objectives

• Respond to crime incidents and manage complaints effectively

• Support the management and reporting functions of the Monitoring Centre hub for the CID

• Facilitate communication and reporting between CID members and Fidelity ADT management

Core Competencies

• Strong leadership and people management skills

• Ability to perform under pressure with sound judgment and initiative

• Excellent organising and planning abilities

• Effective problem-solving and decision-making skills

• Strong interpersonal and conflict management capabilities

• Process-driven with a focus on operational excellence