Permanent Accounts Receivable Officer – value logistics
Job Description
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value logistics – Accounts Receivable Officer
About the Program
Value Logistics delivers reliable logistics and rental solutions supported by strong financial controls. The Accounts Receivable Officer plays a key role in safeguarding cash flow, strengthening customer relationships, and ensuring accurate financial records.
Purpose of the Job
The Accounts Receivable Officer manages customer accounts in line with agreed credit terms, ensures timely collections, and maintains accurate account records. This role monitors credit limits daily, reconciles overdue accounts, allocates payments accurately, resolves queries promptly, and provides operational support to finance and sales teams while upholding company credit policies and professional standards.
Key Responsibilities
Operational
- Collect outstanding monies from customers in line with agreed credit terms
- Monitor and manage customer credit limits to prevent overexposure
- Liaise with customers regarding overdue payments and credit note requests
- Obtain and process remittance advices for payments reflected on daily bank statements
- Allocate customer payments accurately on the Embrace financial system
- Compile detailed debtor reconciliations for all overdue accounts
- Maintain Days Sales Outstanding performance within authorised timelines
- Provide customers with copy statements, invoices, credit notes, PODs, and rental agreements on request
- Work closely with Sales Representatives to resolve outstanding issues on designated accounts
- Communicate professionally with customers to manage expectations and maintain strong relationships
- Report regularly to management on outstanding accounts and credit control status
- Escalate high-risk or unresolved accounts timeously
Payment Processing & Reconciliation
- Obtain and validate remittance advices for daily bank receipts
- Accurately allocate payments on the financial system
- Reconcile overdue debtor accounts, including outstanding invoices and unused credit notes
- Provide supporting documentation to customers when requested
Query Management & Interdepartmental Coordination
- Log and track all payment-related queries with relevant departments to ensure timely resolution
- Support operational finance functions to ensure smooth workflows
- Collaborate with Sales Representatives to resolve account-specific issues
- Maintain clear communication with internal teams to support effective debt recovery
Professional Conduct & Compliance
- Maintain professional conduct in all customer and colleague interactions
- Adhere to company dress code and represent the organisation professionally
- Comply with Standard Operating Procedures and internal policies
- Uphold Health and Safety standards within the workplace
- Maintain high daily housekeeping standards
Health, Safety & Housekeeping
- Ensure all Health and Safety requirements are met in the work environment
- Maintain a clean and organised workspace daily
- Participate in operational activities as required while complying with safety and procedural guidelines
Minimum Requirements
- Grade 12 (Matric)
- Logistics or rental industry experience is advantageous
- Minimum of 3 years’ experience in Credit Control
Skills Required
- Strong financial acumen
- High attention to detail and accuracy
- Excellent verbal and written communication skills
- Negotiation and persuasion ability
- Strong time management and organisational skills
- Problem-solving and analytical thinking
- Proficiency in Microsoft Office Suite
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