Job Description

Dischem Vacancies – Cashier

Cashier – Dis-Chem Vacancies

Job Description
Dis-Chem Pharmacies is seeking an experienced Cashier to join the La Lucia store team. The role focuses on delivering exceptional customer service at the point of sale while ensuring a seamless and accurate checkout experience. The successful candidate will process transactions using the Dis-Chem operating system in line with company policies and standard operating procedures, maintaining zero tolerance for inaccuracies and minimizing fraud risk.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ cashier or till operation experience
• Computer literacy (MS Office)
• Strong numerical skills
• Good command of the English language
• Basic customer service skills
• Willingness to work retail hours

Key Responsibilities

• Follow Dis-Chem’s customer service policies and procedures
• Build and maintain professional relationships with customers
• Report customer feedback, complaints, and compliments to supervisors or store management
• Meet customer turnover targets per hour
• Stay informed about current promotions and sales
• Ensure a safe environment for customers and colleagues
• Apply Dis-Chem’s 5-star communication principles
• Manage and maintain accurate cash flow
• Ensure all voids and price changes are properly approved
• Process merchandise exchanges and returns when authorized
• Handle all payment methods including cash, cards, vouchers, and coupons
• Process loyalty programs and partner rewards systems
• Secure cash in the drop safe according to procedures
• Protect personal login credentials and update passwords regularly
• Ensure all items are scanned and paid for before leaving the store
• Safeguard all cash within the till at all times
• Handle daily takings confidentially
• Identify and report suspicious behavior
• Assist customers with product-related queries
• Comply with all security policies and procedures

Competencies

Essential:

• Proficiency in operating cash registers and managing cash drawers
• Knowledge of handling sales, refunds, and payment processing
• Strong communication skills in English (written and verbal)
• High level of accuracy and attention to detail
• Professional appearance and conduct
• Emotional intelligence and social awareness
• Accountability and reliability
• Problem-solving ability
• Basic report analysis skills
• Trustworthiness and honesty
• Effective time management

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Ability and willingness to work retail hours
• Reliable transport or residence close to the store
• South African citizenship
• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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