Job Description

value logistics – Sales Representative

Sales Representative – Value Logistics

Purpose of the Job
The Sales Representative is responsible for promoting and selling the company’s service offerings, with a primary focus on truck rental solutions while identifying opportunities to cross-sell additional logistics services. The role involves building strong client relationships, identifying customer needs, and delivering tailored transport and logistics solutions that support business growth.

Key Responsibilities

Operational Management

• Gather detailed information regarding clients’ transport, distribution, and logistics expenditure
• Assess potential opportunities and prioritise focus areas for business development
• Monitor and understand competitor activities within the assigned market area
• Build strong relationships with customers to establish trust and long-term partnerships
• Identify customer service requirements and provide accurate quotations for appropriate services
• Expand the existing customer base by understanding client operations and promoting additional services
• Close sales opportunities and secure new business agreements
• Target and develop national accounts where applicable
• Maintain knowledge of client agreements and contracts with the company
• Ensure that services provided remain relevant to changing customer requirements
• Understand the client’s business operations and identify opportunities for service improvements and growth
• Ensure each client interaction adds value and supports the overall sales strategy
• Maintain service delivery standards according to established operational procedures
• Maintain frequent contact with key business decision-makers and stakeholders
• Continuously update product and service knowledge
• Identify customer challenges and resolve queries such as invoice issues, claims, or proof of delivery requests promptly
• Maintain a professional image and represent the company positively at all times
• Adhere to company policies and procedures in all activities
• Submit sales reports and required documentation within agreed timelines
• Achieve sales budgets, targets, and performance goals set by management
• Support additional tasks or responsibilities as requested by management in line with operational objectives

Minimum Requirements

• Grade 12 (Matric)
• Experience within a sales environment
• Proficiency in English and Afrikaans

Skills Required

• Ability to apply different sales techniques based on customer needs and situations
• Strong ability to identify and understand customer requirements
• Effective time management and organisational skills
• Customer relationship management and relationship-building capabilities
• Understanding of risk management principles
• Ability to make independent decisions and accept accountability for outcomes

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