Business and Solutions Analyst – Value Logistics

Purpose of the Job
The Business and Solutions Analyst is responsible for the end-to-end delivery of partner implementations, system integrations, and new solution deployments for Value Logistics and its customers. Operating within a complex supply chain environment, this role ensures seamless technical integration between suppliers, principals, retailers, and the Value Logistics processing platform. The position combines pre-sales consultancy, solution design, and hands-on project execution to deliver scalable, reliable, and commercially effective technology solutions.

As part of the IT Applications team, the Business and Solutions Analyst provides critical technical and systems capability to the business, supporting growth, optimisation, and customer success.

Key Responsibilities

Solution Design and Pre-Sales Support

• Develop and maintain in-depth knowledge of the Value Logistics processing platform and its integration capabilities

• Provide pre-sales consultancy in collaboration with business and sales teams to prospective and existing partners

• Present and recommend standardised technical architectures and integration approaches that optimise functionality, reduce risk, and improve time-to-market

• Design end-to-end integration and business process solutions in collaboration with partner technical teams

Project Delivery and Execution

• Create detailed integration project plans in collaboration with PMO resources, internal teams, and third-party stakeholders

• Initiate and manage projects within the IT environment, securing resources through established governance processes

• Communicate project scope, timelines, and delivery expectations clearly to all stakeholders

• Take full ownership and accountability for the execution of integration, development, and process optimisation projects

• Facilitate technical engagements, including network connectivity, system interfaces, file exchanges, and API integrations

• Ensure development aligns with approved solution designs and technical specifications

• Coordinate development, unit testing, and validation activities, supporting final sign-off processes

Business Process and Stakeholder Management

• Document and analyse business processes to identify optimisation and streamlining opportunities

• Present proposed solutions to the business for approval prior to implementation

• Lead scoping, sizing, documentation, implementation, and user training activities where required

• Provide regular project status updates and reporting to senior stakeholders

• Act as a functional and technical subject matter expert to the business and external partners

• Support the resolution of system incidents and operational issues as required

• Promote standardisation, consistency, and quality across all solutions and integrations

• Perform additional responsibilities in line with business and IT leadership requirements

Minimum Requirements

• Grade 12 (Matric)

• Proven experience delivering partner integration projects, preferably within supply chain, logistics, or retail environments

• Strong project management experience with the ability to manage multiple initiatives concurrently

• Excellent English communication skills, both written and verbal

Skills and Competencies

• Strong technical experience in the design, specification, and delivery of IT solutions

• Solid understanding of integration protocols and interface technologies

• Experience delivering integrations for both internal and external systems

• Strong understanding of business operations and end-to-end processes

• Proven process analysis and optimisation capability

• Systems testing and validation experience

• Training and facilitation experience across diverse stakeholder levels, from operational teams to executive management